Dr. Mark Newcomer MD Patient Reviews

  • Otolaryngology Dallas, TX

Overall Rating

4.5
  • 8 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.5)

8 Patient Reviews

  • Excellent
    88%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 27.5 minutes
  • Appropriate Followup

Showing 1 - 8 reviews

1.0 of 5
April 27th, 2014
Was not impressed with visit or office staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I scheduled an appointment for an annual hearing test and ear wax removal. I met with Dr. Newcomer for no more than 10 minutes to get my ears vacuumed and found out that his office forgot to schedule the hearing test. I was then surprised to see a bill in the mail for $407. After about 5 calls to reach a billing person - and having the receptionist literally go to her desk and tell her to answer the phone, I was told there was a fee of $270 just for being a new patient (not discussed prior to the visit) and the rest was for the ear wax removal. Good thing the hearing test was not scheduled because who knows how much extra that would have cost. Overall, I was very disappointed the whole experience (visit, customer service, and follow-up) and will not be going back.
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5.0 of 5
June 20th, 2017
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5.0 of 5
June 1st, 2017
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5.0 of 5
May 31st, 2017
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5.0 of 5
December 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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5.0 of 5
November 27th, 2016
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5.0 of 5
April 13th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 21st, 2014
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