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Dr. Mark Newcomer Is this you?

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Facelift

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Ratings and Reviews

8 Ratings with 1 Comment

  • Excellent
    7
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    1
  • Excellent
    7
  • Great
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  • Good
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
27.5 min
Appropriate Followup

Showing 8 Ratings with 1 Comment

1.0 Rating

April 27th, 2014

Was not impressed with visit or office staff

I scheduled an appointment for an annual hearing test and ear wax removal. I met with Dr. Newcomer for no more than 10 minutes to get my ears vacuumed and found out that his office forgot to schedule the hearing test. I was then surprised to see a bill in the mail for $407. After about 5 calls to reach a billing person - and having the receptionist literally go to her desk and tell her to answer the phone, I was told there was a fee of $270 just for being a new patient (not discussed prior to the visit) and the rest was for the ear wax removal. Good thing the hearing test was not scheduled because who knows how much extra that would have cost. Overall, I was very disappointed the whole experience (visit, customer service, and follow-up) and will not be going back.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 20th, 2017

5.0 Rating

June 1st, 2017

5.0 Rating

May 31st, 2017

5.0 Rating

December 8th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

November 27th, 2016

5.0 Rating

April 13th, 2016

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 21st, 2014

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