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Have you seen Dr. Mark Newcomer?
Was not impressed with visit or office staff
Posted on April 27th, 2014
I scheduled an appointment for an annual hearing test and ear wax removal. I met with Dr. Newcomer for no more than 10 minutes to get my ears vacuumed and found out that his office forgot to schedule the hearing test. I was then surprised to see a bill in the mail for $407. After about 5 calls to reach a billing person - and having the receptionist literally go to her desk and tell her to answer the phone, I was told there was a fee of $270 just for being a new patient (not discussed prior to the visit) and the rest was for the ear wax removal. Good thing the hearing test was not scheduled because who knows how much extra that would have cost. Overall, I was very disappointed the whole experience (visit, customer service, and follow-up) and will not be going back.
Posted on June 20th, 2017
Posted on June 1st, 2017
Posted on May 31st, 2017
Posted on November 27th, 2016
Posted on June 21st, 2014
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