Dr. Mark Renfro MD Patient Reviews

  • Neurological Surgery Tyler, TX

Overall Rating

4.2
  • 18 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.8)

4 Patient Reviews

  • Highly Satisfied
    61%
  • Satisfied
    17%
  • Neutral
    11%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    6%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
August 7th, 2016
Competent and compassionate
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Explained everything and answered all my questions. Kind and considerate. Inspires confidence.
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5.0 of 5
September 27th, 2012
Excellent Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He was very kind, courteous and truly acted like he cared. Very compassionate. He was very emphatic that if he couldn't relieve symptoms, even though I was a candidate for surgery, that he would not do it. He would not perform surgery just for the sake of doing it. He ordered a test that would confirm whether or not surgery would help. Had the surgery, excellent results, do not have any of the symptoms that I had prior to surgery.
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2.0 of 5
August 15th, 2012
Poor followup
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Renfro's follow up after surgery was poor; post-surgery appointment was rushed. He did not sign approval from provider for follow up care.
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1.0 of 5
March 2nd, 2010
missed diagnosis.
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. is known as the slice and dice doctor. He doesn't take time to diagnosis or follow up. All about how many patient he can get paid for. He didn't follow up after cultures were positive for infection after surgery causing patient to suffer more surgeries and the loss of nerves. Seek another Dr. take the time to see someone that will treat you as there mother instead of a stray dog......the person suffering.
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