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Dr. Mark Roberto Is this you?

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Ratings and Reviews

8 Ratings with 3 Comments

  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1
  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
35.5 min

Showing 8 Ratings with 3 Comments

1.0 Rating

February 9th, 2016

Waste your life away WAITING...

Wait time to schedule appointment over 40 minutes on phone and had to press 1 every 10 seconds so I wouldn't go to voicemail. Have been hung up on numerous times. Overbooked appointments and have patients waiting over 1 hour to be seen. Very rude and customer service horrible!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 31st, 2016

Excellent Physician.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

November 23rd, 2013

Worth the wait!

I have been going to Dr Roberto for 20 years and as long as I am in Springfield I will continue to see him! He is very thorough and attentive. He is a very Godly man who shares that with the world! You may have to wait for a while but he is very worth it! I will say that parts of the office staff lack personality/efficiency but I love Mark as a physician!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 16th, 2016

2.3 Rating

December 15th, 2014

5.0 Rating

September 17th, 2014

5.0 Rating

August 26th, 2014

5.0 Rating

July 31st, 2014

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