Dr. Mark Roque MD Patient Reviews

Overall Rating

3.4
  • 5 patient ratings
  • 1 comment

Last 12 months:

1.0 (-2.4)

1 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
May 14th, 2013
Doctor is OK but the practice is horrible
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going here for 3 years. Most of the staff could care less about your kids and will not help you at all on the phone. They also gave my son a vaccine that we did not authorize. Do not expect to speak to someone on the phone about anything other than setting up an appointment. After giving my son a vaccine that we did not authorize, the nurse just casually dismissed it as if it was no big deal. This is the most uncaring staff I have ever seen and I can't believe it took this long to leave. When our kids became ill, they would not even talk to you on the phone and would only setup an appointment. After conducting a checkup, they concluded nothing, did not advise us on what to do other than go home and come back if they are still sick after several days for another billable checkup. My daughter has been sick for months and they have yet to conclude anything, prescribe anything, and do anything other than have us stop by again for another $100+ visit every couple weeks.
Was this review helpful? Yes No

Nearby Doctors

Dr. Mark Roque, MD is similar to these 3 Doctors near Lake Mary, FL.

Doctor

Dr. Miles Landis

34 years experience

4.9 of 5

Doctor

Dr. Robert Chong

20 years experience

4.3 of 5

Doctor

Dr. Thomas Alber

26 years experience

3.7 of 5