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Dr. Mark Roque Is this you?

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Childhood Asthma

Childhood Asthma

Get the facts about childhood asthma, including the causes, symptoms and complications related to this condition.

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Ratings and Reviews

5 Ratings with 1 Comment

  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
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  • Bad
    2
  • Excellent
    3
  • Great
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 5 Ratings with 1 Comment

1.0 Rating

May 14th, 2013

Doctor is OK but the practice is horrible

I have been going here for 3 years. Most of the staff could care less about your kids and will not help you at all on the phone. They also gave my son a vaccine that we did not authorize. Do not expect to speak to someone on the phone about anything other than setting up an appointment. After giving my son a vaccine that we did not authorize, the nurse just casually dismissed it as if it was no big deal. This is the most uncaring staff I have ever seen and I can't believe it took this long to leave. When our kids became ill, they would not even talk to you on the phone and would only setup an appointment. After conducting a checkup, they concluded nothing, did not advise us on what to do other than go home and come back if they are still sick after several days for another billable checkup. My daughter has been sick for months and they have yet to conclude anything, prescribe anything, and do anything other than have us stop by again for another $100+ visit every couple weeks.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

December 13th, 2016

5.0 Rating

January 29th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 16th, 2015

5.0 Rating

April 9th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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