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Dr. Mark Rosenberg Is this you?

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4 Ratings • 1 Comment

5.0
  • 4
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

Doctor is awesome, office staff is not

Posted on July 30th, 2012

Dr. Rosenberg spends a lot of time with his patients, explaining everything and answering questions. Full eye contact, one-on-one conversations. He is trustworthy, honest and thorough. The staff who perform the procedures (stress test, etc.) are fabulous - friendly, gentle and patient. The office staff, however, is abysmal - rude, condescending and curt both in person and on the phone. Your wait time when announcing your arrival is unacceptable with no acknowledgement or smiles from behind the closed glass. I will remain a patient because of the doctor and the assistants but will bite my tongue as long as I can with the admins.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on December 10th, 2015

Five Stars

Posted on February 23rd, 2015

Five Stars

Posted on September 28th, 2009

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown
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