Dr. Mark Russo MD Patient Reviews

Overall Rating

3.8
  • 15 patient ratings
  • 7 comments

Last 12 months:

4.0 (+ 0.2)

7 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    20%
  • Wait Time 22.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
June 29th, 2015
no bedside manor
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He has the god complex and is always on his phone when your telling him your problems what a rude person. i would not recommend this ego maniac
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5.0 of 5
January 24th, 2014
Best of the best
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Russo is the best of the best. His academic mind is amazing. He discusses care with you, doesn't just tell you what to do, he actually wants your input! I have been seeing him for roughly 5 years and he is always on the ball and compassionate. I would recommend him to anyone needing a nephrologist.
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5.0 of 5
August 26th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Russo is one of the best Dr.s that I ever had. Enough said.
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5.0 of 5
April 4th, 2013
Outstanding Care
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have nothing but good things to say about Dr Mark Russo. He is a trustworthy and caring doctor. I have been truly blessed to have found him. He was the only doctor that was able to give me a correct diagnosis for my condition. His office staff is always ready to help and assist me with utmost courtesy. It's all about the patient in this office.
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1.0 of 5
April 21st, 2012
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
I found it easy to obtain my first appointment however when I arrived, I found the office staff to be rude and in a hurry to move me through. I waited in the waiting room then waited in the exam room for the doctor. When he arrived he seemed hyper, distracted and in a hurry to move me through their assembly line. I am new to kidney disease and felt so put off, I didn't feel comfortable asking questions. I will never return to him.
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5.0 of 5
November 8th, 2010
Patient
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Knowledgeable. Patient mannerism.Responds to questions.Seems thorough.Polite, respectful.Interested in being helpful to patient
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1.0 of 5
June 3rd, 2010
Horribe bedside manner
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is very abrasive...I went to a different kidney doctor after my initial appointment.
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