Dr. Mark St Marie MD Patient Reviews

Overall Review

4.5
  • 24 patient ratings
  • 7 comments

Last 12 months:

no change

7 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    21%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    8%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
November 12th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is a terrific diagnostician, listens well, gives you time to ask questions, and is very thorough, courteous, and pleasant.
Was this review helpful? Yes No

1.0 of 5
July 21st, 2016
Horrible bedside manner. Condescending, disrespectful and arrogant.
Was this review helpful? Yes No

5.0 of 5
September 19th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been a patient of Dr. St. Marie for 10 years. I'm 28 and couldn't imagine going through this whole process without him as my doctor. Reading the response below regarding the patient with crohns disease, I felt as though I was reading a response I had written myself. Phone calls in the evening to check on me, a call from he and his assistant on my birthday, and a TON of office visits that he has had to calm me down during tearful and painful flair ups from the crohns.. amazing at what he does-- never ever has let me down!
Was this review helpful? Yes No

5.0 of 5
January 30th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. St. Marie has the best beside manner of any physician that I have ever had. He's professional and makes you quite at ease. He truly is a Saint.
Was this review helpful? Yes No

5.0 of 5
October 3rd, 2011
Dr. St. Marie is Awesome!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would definitely recommend Dr. Mark St. Marie. He is of the highest caliber in gastroenterology. I had my 2nd colonoscopy with him and he found polyps both times. Because of this, he recommended that my children start their colonoscopies at age 40. My friend also had polyps; her doctor never gave a warning for her children. Great at putting a patient at ease for such a procedure, and it was a piece of cake! No one should put it off. Easier than the dentist! He recommended I call back in a week for the results, I did call but the office never called me back, and it's been months now. I hope no news is good news. Will keep trying.
Was this review helpful? Yes No

5.0 of 5
January 18th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Well, reading the other comment was quite a chock indeed! I thought that the point of rating a Doctor was to actually give your personal opinion of the Dr. I didn't see anything pertaining to Dr. St. Marie what-so-ever. Also, they have implemented a new phone system so the wait time to speak to someone is fairly quick, as well as each Dr. has an assistant that you can opt to be connected to. If you get their voicemail, leave a message and they return your call by 5:00 PM THAT day..if it is an emergency, there is an extention that you can press and be connected to someone immediately. As for Dr. St. Marie, speaking from personal exerience, he has always been professional and caring. He takes the extra steps that most Dr's just don't do. Granted he is a very busy man, and getting an appt for a new patient is about a month and exsisting patients up to a week, he still makes phone calls at 7:00 at night to see how you are feeling if you call the office and try to get in. Having been diagnosed with Crohn's disease, Dr. St. Marie guided me through the entire process and was also extremely Thorough. He completed every panel of blood work and test and was incredibly full of knowledge and was able to get me on the right medicines to control my flair up's. I still have them from time to time, but.. it makes living with this disease a heck of a lot easier when you know that you have a dr. behind you who knows what he's doing and is always there to help. Also, his assistant is a wonderful and caring woman who also goes above and beyond for their patients. It truly is a great practice and I lucked out when I found this Dr. ! Hope all this helps!
Was this review helpful? Yes No

5.0 of 5
October 1st, 2009
Impossible to reach anyone at the office
Easy Appointment
Friendly Staff
there is a dedicated line for scheduling appointments yet you can never get a "live" person. What you get is a voice recording SAYING they will return the call before the end of that day. What REALLY happens is you don't get that call and have to continue the circular path of calling, leaving a message and then waiting days ... calling leaving a message and then waiting days ...BTW: the same things happens when you've had a procedure done and the office leaves you a message to call them ... you call, leave a message, wait days; call again, leave a message ... NOT GOOD AT CUSTOMER SERVICE - the office staff needs a good overhaul
Was this review helpful? Yes No

Nearby Doctors

Dr. Mark St Marie, MD is similar to these 3 Doctors near Orchard Park, NY.

Doctor

Dr. Benjamin Schaus

10 years experience

4.8 of 5

Doctor

Dr. Kevin Robillard

16 years experience

4.9 of 5

Doctor

Dr. Kunwardeep Sohal

9 years experience

be the first to rate this Doctor