Mark W Grimm, MD

Otolaryngologist (ear, nose, throat)
15 years of experience

Accepting new patients

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Sound Health Services
6400 Clayton Rd
Ste 405
Saint Louis, MO 63117
(314) 965-9184

Locations and availability (6)
Summary Patient Reviews Credentials Locations & Availability Accepted Insurance

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

3

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.5 of 4 stars
Promptness:
  • Currently 2.5 of 4 stars
Courteous Staff:
  • Currently 2.5 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 1 of 4 stars
Spends Time with Me:
  • Currently 2.5 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
Average Wait: 10 minutes
  • Currently 1 of 4 stars
 |  Cancelled appointment with no notice, staff was rude  |  show details
May 17th, 2012

Wife had an appointment. Office called 40 minutes prior to appointment and left a rude message on our machine cancelling the appointment. We'd already paid a babysitter. Then the staff was rude to her when she arrived. I called the office asking what they'd do to make it right, and they were rude to me too, saying there was nothing they would do for me and telling me sarcastically, "Have a nice day." My recommendation: Find someone else.