Dr. Mark Thomas MD Patient Reviews

  • Pediatrics Clarkston, MI

Overall Rating

4.3
  • 14 patient ratings
  • 4 comments

Last 12 months:

1.0 (-3.3)

4 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    14%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
June 11th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mark is amazing with my son! He is very patient and kind and has a wonderful attitude with the kids and is through in answering all of my questions!
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1.0 of 5
January 13th, 2015
Unprofessional Staff
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Mark is a pretty good pediatrician but I will not be taking my kids back to this office ever again. Their staff is so unfriendly, my kids are scared to go there. The nurses argue in front of patience which frightened my kids, they are rude on the phone. It feels like you are herded into the office like cattle. Dr Mark was the only reason we kept going back but after this last visit for flu shots we are done. My son cried and wanted to ask the nurse a few questions before he got his shot, the nurse yelled she didn't have time for this, that she had other patience to see and made me hold him down screaming. She then walked out, rolled her eyes and threw his file on the front desk and walked away. The nurses are always rude, this is common of this office. I won't put my kids through that again. Other places are much friendlier and professional.
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5.0 of 5
January 21st, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The staff and Drs. are very personable. They truly care about my kids. Show interest and concern in my other child(ren) even if not being seen by the dr. at the time. I love being able to actually talk with a dr. when I call. I'm not always having to just go through a nurse. Thank you!!
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5.0 of 5
October 29th, 2009
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
-Switched my 3 children to him when my youngest was born (2004)-Very thorough, accurate, good follow-up.-Conservative ie doesn't prescribe unless necessary.Explains issues well, answers all questions, GREAT with my kids.
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