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Ratings and Reviews

15 Ratings with 4 Comments

  • Excellent
    12
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    2
  • Excellent
    12
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
8.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 15 Ratings with 4 Comments

5.0 Rating

January 27th, 2016

One of the best

Dr. Mertens takes all the time you need, listens well, and shows flexibility in her care according to your desires and needs. She is kind and easy to talk to. She replies quickly to any email messages sent through the MyMercy system.

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5.0 Rating

October 15th, 2012

Dr. Mertens is a wonderful, caring physician and an excellent diagnostician.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 29th, 2012

I've been a patient for more than 25 years. Dr. Mertens is a caring doctor that works with her patients to achieve quality health care.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 10th, 2012

She has been my doctor since I was 14 and I am now 44! She rocks!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 20th, 2017

2.0 Rating

December 6th, 2016

1.0 Rating

December 6th, 2016

5.0 Rating

August 2nd, 2016

5.0 Rating

June 26th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 2nd, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 25th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 4th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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