Dr. Marshall Kim MD Patient Reviews

  • Ophthalmology Honolulu, HI

Overall Rating

  • 7 patient ratings
  • 1 comment

Last 12 months:

4.0 (+ 0.7)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 13.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
June 12th, 2014
Terrible Customer Service
Wait time
20 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred to Dr Kim's office to obtain a second opinion. I did not mind Dr KIm, and he basically told me what I knew already. However, his office manager was very rude and impolite. Rather than talking to me privately, about my condition, she announced it in front of the other staff and the patients in the waiting room. And was very condescending when I asked her simple questions to clarify things, There was no way I was going to return to that office for followup!
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