Dr. Marshall Kim MD, PHD Patient Reviews

  • Ophthalmology Honolulu, HI

Overall Rating

3.3
  • 7 patient ratings
  • 1 comment

7 Patient Reviews

  • Excellent
    43%
  • Great
    0%
  • Good
    29%
  • Poor
    0%
  • Bad
    29%
  • Friendly Staff
  • Promptness
  • Wait Time 13.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
June 12th, 2014
Terrible Customer Service
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was referred to Dr Kim's office to obtain a second opinion. I did not mind Dr KIm, and he basically told me what I knew already. However, his office manager was very rude and impolite. Rather than talking to me privately, about my condition, she announced it in front of the other staff and the patients in the waiting room. And was very condescending when I asked her simple questions to clarify things, There was no way I was going to return to that office for followup!
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5.0 of 5
July 7th, 2016
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3.0 of 5
June 1st, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
November 3rd, 2015
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5.0 of 5
December 24th, 2014
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1.0 of 5
January 10th, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 14th, 2010
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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