Dr. Marte Martinez MD Patient Reviews

Overall Review

3.8
  • 54 patient ratings
  • 6 comments

Last 12 months:

3.5 (-0.3)

6 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    13%
  • Neutral
    11%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    17%
  • Wait Time 38.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
November 5th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Laredo,TX has grown so much in a matter of time that it is shameful for lack of a better word that the choices we have regarding pain management clinics in this city are so limited. My experience with this particular clinic has been nothing else but very frustrating starting at the very top with Dr Martinez himself...The spirit of the humble humanity I experienced when Dr Jaime Sued would treat me has ceased to exist there. WHAT A DISSAPPOINTMENT!!!!
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1.0 of 5
September 28th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He sucks what else can i say
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4.0 of 5
September 2nd, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is very compassionate and caring for his patients. He understands the pain that we patients go through I highly recommend him.
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1.0 of 5
July 5th, 2016
TWO THUMBS DOWN!!!!! New management needed!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
VERY POOR SERVICE!!!! They never answer phones and if you leave a message they never call you back... I've asked to talk to manager twice, but she is too busy and made me wait for an hour once and the other time she called me two days later... Nurse and assistants in the back with the exception of maybe one also rude and sometimes laugh behind her back with sarcasm. Receptionist needs training a lot of training especially in HIPPA...
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1.0 of 5
October 28th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They're not rude but they give you the run around when you need something and if you need something done they take they're sweet time but it if its a friend or family member they do make exceptions cause I've seen them do it
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4.0 of 5
November 19th, 2013
Competent doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I started seeing Dr. Martinez when he was brought in by my regular doctor to join his practice. I found Dr. Martinez to be very competent in administering lumbar injections. He has a good "bedside manner". He also takes time to talk to the patient, but only if you ask to speak to him. Gave him 3 stars overall only because of the long wait times when receiving treatment. Otherwise a 4.
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