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Patient Reviews

Patient Reviews ?

Overall Rating:
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5

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Average Wait: 41 minutes
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Poor Communication show details Poor Communication
by Anonymous on Feb 7th, 2014

A week and a half ago, I made a refill request with my pharmacy. Pharmacy received no response after 3 attempts. I called the Dr's office, and only after a second call, did I recieve a response, a day or two later (9 days after initial pharmacy call in to the Dr). The pharmacy said this is the case with all her patients. They suggested switching to a different Dr who might be better. I am not sure whether I will switch Dr's. I prefer to stay with someone who knows me, but this lack of communication is no good. Perhaps her workload is too great, and is serving too many patients.