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Gastroenterologist (digestive)
25 years of experience
Accepting new patients

Patient Reviews

Patient Reviews ?

Overall Rating:
3.0
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Total Ratings

22

Total Reviews

7

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1 star
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Average Wait: 36 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 36 minutes
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Awful show details Awful
by S. Kanter on Sep 23rd, 2015

Arrogant and negligent. ZERO follow up. Zero. Goes off bloodwork, ignoring clinical significance of symptoms within a human. You'll be stage 4 before she gives a hoot, if ever. Worst doctor I've had the misfortune of experiencing.

by Jacqueline on Sep 16th, 2015

I have been a patient of dr.hierros for many years. She is the one of the most knowledgeable and compassionate doctors in the field . You cannot find a better doctor. Dedicated and smart.

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Horrific. show details Horrific.
Jun 23rd, 2013

Terrible doctor who has no clinical insticts of value, and goes solely off bloodwork. Zero follow up. You'll be sick and dead before she takes notice and you get a diagnosis. Ridiculous. Also you'll wait for over an hour. Easily. And the office staff, in general, is incompetent. AVOID.

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The best doctor I've ever been lucky enough to have. show details The best doctor I've ever been lucky enough to have.
Apr 19th, 2012

Dr Hierro is everything I though I could never have with a doctor.CaringConfidentKnowledgeable Outstanding bedside mannerApproaches care holistically - not just prescribing drugs. She looks at the general well being of the patient. How is stress, work, relationships, are you resting enough, eating well etc. She creates action plans for long term care (referring to chronic illness). She takes time to explain plan A, then depending on your wellness, Plan B, Plan C. etc. This gives me as a patient a sense of trust and confidence that my disease is being taken care of. I am the healthiest I have ever been after 20 years with a chronic disease. I was sorry to have left California and the care that I have received from Dr Hierro for the past 10 years.

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Long waiting and horrible follow-up show details Long waiting and horrible follow-up
Jan 10th, 2012

Both my husband and I had very long waiting times (45 min to 3 hours), and even though Dr. Hierro has excellent bedside manners, she apparently consistently overbooks. Her follow-up is basically non-existent, and we are both extremely dissatisfied with her as a physician.

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Sep 22nd, 2011

I recently saw Hierro - she had come highly recommended. I have cancer and was having severe gastro problems and needed a colonoscopy and endoscopy. We scheduled the appointment for the procedure but two days before when I had called to ask a few questions re the prep and the use of my power port during the procedure, she lost her temper with me on the phone and began to lecture me and yell at me. I was taken aback and tried to understand why she was so angry with me at which point she said "you aren't listening to me and don't deserve me as your doctor". She then hung up on me. All I can think is she was having an awful day and I was the person she chose to take it out on. However, I wouldn't want a person like that with clear anger management issues performing a sensitive process on me. I have found a wonderful gastro who took me in, responded openly and supportively about my questions and am scheduled for tomorrow for the procedure. Be careful with this woman, dangerous. During the 6 years that I have been fighting my cancer and the numerous doctors I have entrusted my care with, I have never dealt with anyone as nasty as Hierro.

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excellent care show details excellent care
by Jane Wolf Waterman, JD, MSW on Jul 30th, 2009

I cannot speak more highly of this professional. She cares. She is careful in her words, observations, ordering of tests, follow-through. I feel very well attended to by her and her staff.