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Dr. Martha Meza Is this you?

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11 Ratings • 1 Comment

3.5
  • 6
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
55 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

Long wait time/unprofessional staff

Posted on May 12th, 2014

Arrived to my appointment quite early for Dr. Martha Meza, and completed paperwork as I expected. At the time of my appointment I asked if the doctor was "on time" with appointments. I was informed yes. After a short while, I was called in to an office. After about 20 more minutes, the assistant came in and I again asked about the time. I was informed I would be next. After about 15 more minutes, the assistant came in again and again I asked. She told me the doctor was taking care of a "difficult patient with a pre-op". Approximately 55 minutes after my appointment I dressed myself and went back up front. I informed them I thought it was rude they kept me waiting, AFTER telling me appointments are on time. I told them I was not impressed. I simply would have rescheduled my appointment and had they simply said "I'm sorry, but we can't honor your appointment time, would you like to reschedule?" No apology, nothing. Instead of apologizing, she schedules me for a Saturday appointment, of which they are not open Saturday. Completely unprofessional. My perception of this medical office was mark on. Since I've never seen the doctor, I can't speak for how she is, but as far as the office staff, find somewhere else. If staff feel its okay to adopt the "I'll show you attitude", it only leads me to think the doctor would be okay with this. Luckily, my visit is not life and death, however, what if it had been? Find a medical clinic in which they respect their patients.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on June 8th, 2017

One Star

Posted on May 18th, 2017

Three Stars

Posted on August 25th, 2015

One Star

Posted on June 17th, 2015

Three Stars

Posted on March 23rd, 2015

Five Stars

Posted on February 17th, 2015

Five Stars

Posted on October 23rd, 2014

Five Stars

Posted on October 10th, 2014

Five Stars

Posted on September 6th, 2014

Five Stars

Posted on July 29th, 2014

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