Dr. Martin Lee MD Patient Reviews

  • Gastroenterology Los Angeles, CA

Overall Rating

3.0
  • 4 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 27.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
June 25th, 2013
WORST RECEPTIONIST HELEN
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My husband and I have been going to Mr. Lee's office many times over the past few month. The doctor is very kind and took good care for me and my husband. since he is in KMG and close to my house i kept going to this office. However, I and my husband had a poor experience. I feel it is important that the doctor should be aware of the behavior of the employee The receptionist seemed to be annoyed. She did not smile or say anything friendly. We thought maybe she was just having a bad day.But she is still like that. I agree with other people's review about the receptionist
Was this review helpful? Yes No

1.0 of 5
July 29th, 2011
Very unpleasant employees.
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have a very unpleasant experience. The doctor seemed to be okay but one of the employees there made me so upset. I paid a co-pay in cash(she didn't accept debit card)and later they charged it again. I told her that I already paid it and I always pay it whenever I visit the doctor's office. But they never consider my words seriously or think it is their mistake.They keep sending me the statement and treat me as a liar. I wanted to talk to the doctor directly but she never allowed to talk to him on the phone and threatened me that she will hand it to collection agency. I have never experienced this kind of treat from the hospital. Very unpleasant. I don't recommend the hospital to my coworkers, and they think it's absurd too.
Was this review helpful? Yes No

Nearby Doctors

Dr. Martin Lee, MD is similar to these 3 Doctors near Los Angeles, CA.

Doctor

Dr. Sungwon Lee

7 years experience

5.0 of 5

Doctor

Dr. Dong Lee

3.8 of 5

Doctor

Dr. Jae Yoo

35 years experience

3.8 of 5