Dr. Martin Rubenstein MD Patient Reviews

  • Medical Oncology San Jose, CA

Overall Rating

3.7
  • 6 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 13.3 minutes

Showing 1 - 3 reviews

1.0 of 5
March 18th, 2012
Cold and No Compassion
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My mother was a patient of Dr. Rubenstein and she died of renal cancer. He was the most uncompassionate and coldest Doctor I have ever met. There were also 2 nurses there in his office that were unprofessional and not very nice. I was with my mother comforting her when she was given the diagnosis of stage 4 renal cancer in Dr. Rubensteins' office. He told my mom as he sat in his office chair to get her personal affairs in order and that she had maybe 6 mos. to live. He never gave my mother even a glimmer of hope (a hug, I'm so sorry, chemo.) and when I asked him why he said I don't give false hope. He said what do you want me to do lie to your mother. I said no but every patient here including my mother deserves hope and a little bit of compassion. He didn't even offer, recommend or give my mother the option of chemo. She died at home in alot of pain and he had her on morphine under his care. My mother eventually gave up and stopped eating and slipped into a coma from all the morphine she was on. I was with my mother till the end for the last 3 months of her life and I am so happy I was able to be there for her but nobody deserves to be treated this way.
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5.0 of 5
November 12th, 2011
very comfortable
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr was very professional--went over my lab results very thoroughly and explained my results in 'layman's terms', asked many questions and was very attentive to my lab reports and suggested some diagnosis, but wanted to do more testing before making a final judgment. I will continue to see Dr until he can make his dignosis.
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5.0 of 5
August 15th, 2011
Great Doc, Office and Staff
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ihave had excellent experiences with this Doctor, and his staff. The office is conveniently located, and offers a comfortable atmosphere. Highly recommend this Doc.
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