Geriatric Specialist (elderly care), General Practitioners, Internist
35 years of experience

Accepting new patients
Northwest Side
Leon Valley Diagnostic Clinic
5282 Medical Dr
Ste 312
San Antonio, TX 78229
210-699-3815
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

2

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 1 of 4 stars
Promptness:
  • Currently 2 of 4 stars
Courteous Staff:
  • Currently 1 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 3 of 4 stars
Spends Time with Me:
  • Currently 3 of 4 stars
Follows Up After Visit:
  • Currently 3 of 4 stars
Average Wait: 15 minutes
  • Currently 4 of 4 stars
 |  show details
Oct 10th, 2013

I ALWAYS FEEL AT EASE WHEN AM THERE. OFFICE STAFF ARE ALL VERY FRIENDLY AND COURTEOUS. UP TO DATE ON ALL MEDICAL ISSUES. GOOD BED SIDE MANNER. WILL ALWAYS SPEND EXTRA TIME WITH HIS PATIENTS IF NEED BE. HAVE AT TIMES WHEN NEEDED WITH A FOLLOW UP VISIT OR CALL.

  • Currently 3 of 4 stars
 |  Unprofessional staff  |  show details
Jul 26th, 2010

Alicia irately speaks with unprofessional demeanor to patient/and family. Abrupt and Condescending tone with deliberate rudeness with raised voice and does not allow the person to make known the reason for call as simply is for an appointment. Pam (ofc Mgr-she states)will not accept any complaint regarding Alicia and implies the person making the complaint as lying and then attempts to twist words of the complainer and make underhanded remarks- putting words in the mouth of the complainer that was never said. Pam makes threats to complaintant when told to her it will escalate in a report to proper Department. Pam threatens to make story of the report as a "physical threat"(reporting to proper agency is not a physical threat) in her tactic to bully the complaintant. Is this the kind of staff doctors want when they have the audacity to imply false allegations against a complaintant in a tactic to try to stop the complaint/report from reaching Doctor or Local Medical Authority? How can any medical professional overlook this type of unprofessional behavior not to mention blatently deceitful actions of staff just to cover their unprofessional conduct? As my discussion with both staff members were witnessed by a coworker in my own office, she too, was apalled by their behavior and couldn't believe what she heard in the conversations. It gives us both a lack of confidence in the office staff in general. Afterall, the office manager was just as unprofessional and deceitful,if not worse.