Dr. Mary Chen MD Patient Reviews

  • Endocrinology, Diabetes and Metabolism Evans, GA

Overall Rating

3.7
  • 3 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.3)

3 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 10 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 3 reviews

1.0 of 5
June 8th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She is not there enough and when she is ,it's like her mind is elsewhere. My last visit was so disappointing. I was told they would schedule a full bone density test and it was never scheduled. They put the wrong code in for my yearly routine visit and the nurse ( MARY ) would not cooperate to help me get the code changed for my insurance company to pay for the visit. After many phone calls to the nurse, insurance company and university billing on my part, I finally got the nurse to do her part. It was very stressful and so frustrating. Dr. Chen's heart is not in her practice. I was glad to receive a letter stating that she is taking a leave of absence. Since the birth of her children , her mind is with them. I started with her and thought she was great. Then I was switched to Dr. Ward and thought she was the best ever. Then she left the practice and I was switched back to Dr. Chen and just felt that the care was not there. I am relieved not to have to go back to her even though it will be frustrating to start over yet again with another internist.
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5.0 of 5
June 15th, 2017
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5.0 of 5
March 16th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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