Dr. Mary Defigard MD Patient Reviews

  • Family Medicine Los Gatos, CA

Overall Rating

3.7
  • 8 patient ratings
  • 3 comments

8 Patient Reviews

  • Excellent
    50%
  • Great
    13%
  • Good
    0%
  • Poor
    25%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Wait Time 48.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

5.0 of 5
April 6th, 2012
Old Fashioned Health Care
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr DiFigard is the old fashioned doctor ou parents used to have. Takes her time, gets to know you and follows up on everything. More importantly she is not hesitant to say she does not know......but then will research to find out...then sends you to a specialist who does know, what more can you ask for in primary care physician
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2.3 of 5
April 3rd, 2012
Horrid office staff!
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Defigard has been my primary, off and on depending on insurance, since I was 15 (I'm 29 now) and my mother went to her prior to that. She personally always makes me feel comfortable and listened to and after asking plenty of questions, orders the appropriate tests. Her office staff has recently become too much to bear. I'm used to it taking far too long to be seen (usually a min of an hour once you're in office) but the current staff chit chat with buddies on the phone or friends who have dropped in to visit the entire time which is why I'm guessing I'm put on hold for a min of 10min anytime of day I call and then forgotten about or sent to voicemail. There is zero follow up from the office and I mean ZERO. The lack of a decent office staff has finally pushed me elsewhere even though I really like Dr Defigard. It's a shame.
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1.0 of 5
October 12th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Not a very competent physician
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5.0 of 5
July 4th, 2016
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 12th, 2015
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4.0 of 5
March 3rd, 2015
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5.0 of 5
April 27th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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2.3 of 5
March 25th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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