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Dr. Mary Gentile Is this you?

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Binge Eating Disorder

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Ratings and Reviews

19 Ratings with 3 Comments

  • Excellent
    8
  • Great
    2
  • Good
    1
  • Poor
    3
  • Bad
    5
  • Excellent
    8
  • Great
    2
  • Good
    1
  • Poor
    3
  • Bad
    5

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
35 min

Showing 19 Ratings with 3 Comments

1.0 Rating

January 29th, 2015

housewife

Unbelievable staff, slow to follow up, when Drug store called up to renew my prescriptions it would take up to 4 days for them to answer. The doctor was a just as slow, I am a cancer patient and require a good doctor that cares about my health. There were no such things as follow up.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

June 20th, 2013

Disgusted

I have to agree totally with the previous comment... I left yesterday so mad.. I have given them a copy of one of my insurance cards and she agrued on the phone with me that I did not... I said, " I know that I did" so when I went to my appt. I brought it up again not know who I talked to on the phone but she said , IM not going to argue with you but you did not! She continued to show me all she had in my file. And booom when she was looking through my file there it was.. then she was like did you tell us what it was for? What? you work in the billing, I said ,yes .. but she did not want to say sorry.. she does not look people in the eye my thing is she acts like she is better then everyone.. she does not say, good morning or afternoon. And to top it off she does not charge my co-pay which it states right on card $20.00 co-pay.. I would like to report this, but not sure who to go to.. the last straw was I made an apt for a pelvic exam took time off work and waited my apt was at $2*30 they did not see me till 3*15 to tell me they don't do that there... What? again... I am looking for a new doctor now....The Doctor is nice.. the staff sucks big time.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 22nd, 2012

RECEPTION REVIEW ONLY

The woman who makes appointments at this office and sits behind the glass partition as you enter (Brenda?) is not only impolite, she does not make eye contact, does not acknowledge your presence, is insensitive to your needs, is impolite, and her manners border on confrontational. I have also witnessed her very bad manners displayed on another patient. She needs to stay home and let someone with manners and grace take her job.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 13th, 2017

5.0 Rating

January 9th, 2017

4.0 Rating

June 2nd, 2016

1.0 Rating

September 4th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

April 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 2nd, 2015

2.3 Rating

February 3rd, 2015

5.0 Rating

January 28th, 2015

2.3 Rating

November 30th, 2014

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