Dr. Mary Lavery MD Patient Reviews

Overall Review

4.4
  • 18 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.6)

6 Patient Reviews

  • Highly Satisfied
    78%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 19.4 minutes

Showing 1 - 6 reviews

5.0 of 5
July 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Week day receptionist needs to be replaced. She is rude. She is short, snarky, talks over you, is emotionless, and treats you like a number. You would think a receptionist would have people skills as she is the first impression of the practice. I loathe calling there. Dr. Lavery herself is awesome! She is kid friendly and thorough.
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1.0 of 5
July 7th, 2015
Rude rude and mean
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lavary is excellent .but the front disk lady is so mean and rude and disrespectful
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5.0 of 5
April 8th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lavery is excellent -- the only drawback is dealing with "J" who is the receptionist -- rude, rude, rude!!
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5.0 of 5
November 8th, 2012
Dr. Lavery is simply Wonderful
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My children just love her. She is so caring and thoughful and it truely shows. All my relatives have switched to her for their eye care and have nothing but good things to say about her and the staff at the Westlake Eye Center. My 79 year old father who raves about his cataract surgery making him see good again.
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1.0 of 5
June 28th, 2012
Rude and unprofessional
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5.0 of 5
April 20th, 2010
Great Eye Doc
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My family and I have been seeing Dr. Lavery for over 10 years. My daughter was diagnosed with an eye problem when she was 9 months old. We were referred to Dr. Lavery beacuse of her skill in treating this issue. She was very patient with me, explainging in laymans terms all that I needed to know. Dr. Lavery performed the surgery and was excellent with follow-up. Over the years Dr. Lavery has helped our family with all sorts of questinos concerning our eyes and is always helpful and knowledgeable.
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