Dr. Massimo Arcerito MD Patient Reviews

  • General Surgery Riverside, CA

Overall Rating

4.4
  • 14 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.6)

4 Patient Reviews

  • Highly Satisfied
    79%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    7%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 4 reviews

5.0 of 5
May 5th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He not only saved my life in a surgical emergency but is also one of the nicest doctors I have ever known. Pleasant bedside manner and you feel he really cares about you.
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5.0 of 5
January 24th, 2017
Expert, Caring and Informative
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Arcerito operated on my elderly, yet young at heart, Mother and I have never met a more personable, conscientious, and more importantly informative Doctor. I would recommend him to anyone. He advised me and my family of everything that was going to happen, what the potential issues may be from the surgery, the outcome of the surgery and even half way through explaining what had happened so far. As you can image, we (the family) were scared due to the potential complications with any surgery; Dr. Arcerito calmed us and made the scary time a little more bearable. Post Surgery, he visited my Mom everyday to check on her and how she was feeling and made the whole family comfortable with his demeanor and to-the-point explanations. Doctor Arcerito displays the qualities you wish you could find in every Doctor!
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5.0 of 5
May 16th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
One year ago Dr. Arcerito saved my life. Went in for a day surgery to have my gallbladder removed and ended up in the hospital to have two more surgeries. Amazingly generous with his time on explaining everything that had happened. My family and i are very great full he was my surgeon who fixed me.
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1.0 of 5
January 1st, 2014
Save yourself the hassle!!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Upon my physician's advice I met with Dr. Arcerito at Mission Surgical. I had my first visit with Dr. Arcerito over a month ago and explained that it was crucial that I have my surgery within a certain time-frame. He assured me that my referral would be expedited to accommodate my needs. Apparently what he says is forgotten as soon as a patient leaves his office. My first STAT referral took THREE weeks for the office to submit!!!! When I would call I would get a very curt "don't call us, we'll call you". Now, over a month later, after speaking with John, the surgery scheduler, I was informed that there was no way to get my surgery scheduled within the time-frame I needed. If I had been told this in the beginning I could have gone elsewhere. Now I am unable to have my long overdue surgery. In addition, I was left feeling unsupported as my situation was continuously undermined being told a number of times that his other patients needs took priority over mine. I understand that he tends to critical care patients but after experiencing constant debilitating pain for the last five years I don't need to hear my condition compared to theirs as an excuse for my surgery not being scheduled in a timely manner!!
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