Dr. Matthew Boone MD Patient Reviews

Overall Review

4.7
  • 7 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.3)

3 Patient Reviews

  • Highly Satisfied
    86%
  • Satisfied
    0%
  • Neutral
    14%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    0%
  • Wait Time 18.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

3.0 of 5
July 9th, 2015
Not What I'm Looking for in a Dr./Patient Relationship
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Boones seems very knowledgeable and will spend time with you but he will bill you for every thing you discuss. The front office (in HB) is a disaster, (they are obviously not customer service oriented, can't even say hello or crack a smile, must be a miserable working environment there) and don't get me started with the billing dept. It took 14 months and 3 different people in the AP/AR Dept. to resolve a simple lab test coding issue with my insurance company. What really put me over the top though is that recently, I have been diagnosed with having early stages of a pretty debilitating disease by Dr. Boone. He told me to reach out to him if it got worse. Well the last month I had my first "flare up" so I called his office on Monday morning and spoke to his front office. I told them it was about a diagnosis Dr. Boone had given me and that I needed a referral. I asked that he call me back and let them know if was a sensitive issue to me and I wanted to keep it confidential and speak to Dr Boone directly. I then received a call back late Tuesday afternoon from the front office informing me that Dr. Boone wanted to know what it was about. I told them again that it was a sensitive issue and that I needed a referral from Dr. Boone but I wanted to talk to him directly. It's now been 3 business days since I first called his office and I haven't heard from him. My systoms are getting worse. I had to ask myself, is this the type of Dr. I need when I need him the most. I'll be moving on from Dr. Boone and EMG.
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5.0 of 5
September 10th, 2011
Great Doctor, great person
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Boone is just a great Doctor,working hard to take care of his patients. He is also a great human being
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5.0 of 5
July 24th, 2010
Thank you!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Thank you for your care!
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