Dr. Matthew Eichenbaum MD Patient Reviews

  • Surgery of the Hand Wilmington, DE

Overall Rating

3.2
  • 11 patient ratings
  • 3 comments

Last 12 months:

4.0 (+ 0.8)

11 Patient Reviews

  • Excellent
    45%
  • Great
    0%
  • Good
    9%
  • Poor
    18%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Wait Time 25 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

1.0 of 5
July 7th, 2015
Dispassionate & Greedy
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I needed a Carpal Tunnel release very badly. Consulted with Dr Eichenbaum & scheduled surgery out long enough for me to change my state insurance (as a 2ndry) to something that their website 'said' they would accept. A few days before the surgery, his Secretary, Carolyn, calls to tell me they won't accept my new insurance and that I would have to pay the co-pay out of pocket as well as the anesthesiologists and surgical center bills, all out of pocket. I'm a single Mom with a part time job, struggling to keep my job and make ends meet and ALL they care about is the money. Secretary, Carolyn tells me that I must meet my responsibility, when I already jumped through HOOPS to accommodate them. They have a disgusting attitude towards patients and ZERO compassion when it comes the middle class commoner. This is NOT elective surgery. I WOULD NEVER recommend this group when it's all about the MONEY and not the patients health or well-being. PATIENT BEWARE!
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5.0 of 5
April 16th, 2013
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Long wait but defiantly cares and has amazing bedside manner! He's an all around great doctor!
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5.0 of 5
October 23rd, 2012
Great excperience
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 19th, 2017
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5.0 of 5
April 19th, 2017
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2.0 of 5
February 8th, 2017
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3.0 of 5
June 22nd, 2016
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2.0 of 5
September 17th, 2015
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1.0 of 5
July 7th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
September 4th, 2014
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5.0 of 5
June 24th, 2014

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