Dr. Matthew Gillihan MD Patient Reviews

  • Otolaryngology Las Cruces, NM

Overall Rating

3.1
  • 15 patient ratings
  • 7 comments

Last 12 months:

2.0 (-1.1)

7 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    27%
  • Highly Dissatisfied
    27%
  • Wait Time 28.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

2.0 of 5
June 18th, 2016
Bad experience
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had a horrible surgery, went in for what I thought was a defeated septum( It was ), post-surgery he said the inside of my nose was so horrible he didn't know what to start with first. I am 2 was too week into post op care when the left side of my nose collapses from lack of support, I went in because I couldn't breathe through the left nostril and wound up still not being able to breathe out my nostril plus the fact that I now have an extremely deformed nose
Was this review helpful? Yes No

5.0 of 5
September 28th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I made an appointment as a new patient. The doctor is excellent and very very knowledgeable.
Was this review helpful? Yes No

5.0 of 5
August 9th, 2013
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been his patient for more than 10 years and I have found him to be caring and warm. He has always solved my ear problems with patience.
Was this review helpful? Yes No

1.0 of 5
May 13th, 2013
Disgusted with the disregard they had for us
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It was a month out when I was able to even get an appointment. He met With my son, looked In his ears, listened to our long ordeal, made a referral, said he'd call with the results. A week later I called & left a message for him. His secretary called me with the results. When was it acceptable for non medical professionals to discuss medical issues/results? It's not just Dr Gillihan who has lack of bedside manner but his whole staff does. They have no compassion. The only one who had any caring was the woman in the Billing Dept.
Was this review helpful? Yes No

1.0 of 5
April 10th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Took a referral letter from my child's pediatrician to have the wax in his ears removed. 30 seconds into D r. Gillihan's visit he refused to perform the procedure because my son was fussy. Office staff charged full service for a procedure that was not done.
Was this review helpful? Yes No

5.0 of 5
June 3rd, 2012
Helpful
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was referred to Dr. G for suspected ear issues. He spent a lot of time listening to me and trying to figure out my issue; he even ordered a test that was out of his area to help me. While my ears ended up being fine, my health condition persisted. Was finally diagnosed at Mayo Clinic. When reviewing records from the 7 doctors I visited in Las Cruces, he was the only one who was on the right track with testing. I'd have him as my GP if I could even though he's not very warm and fuzzy. He knows his stuff.
Was this review helpful? Yes No

1.0 of 5
January 3rd, 2011
CAUTION
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gillihan met me and made a diagnosis and scheduled us for surgery. We went for a second opinion and fiubd his diagnosis to be wrong and surgery was not necessary. GET A SECOND OPINION
Was this review helpful? Yes No

Nearby Doctors

Dr. Matthew Gillihan, MD is similar to these 3 Doctors near Las Cruces, NM.