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Dr. Matthew Hay Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
19.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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19 Ratings with 6 Comments

5.0 Rating

July 20th, 2016

Great

Great doctor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 12th, 2015

Dr. Hay

I've been seeing Dr. Hay my whole life, 17 years, due to my frequent visits and his specialty in young kids with asthma. I would never see another doctor.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

May 5th, 2015

Good First time experience

I took my son to Dr Hay for the first time today at a new location in texas city. The wait was over an hour. So i am very disappointed with this. I also do not personally like the feel of the office. It is very large and does not have a small town feel that we are accustomed to. I appreciate how the doctor explained things and was very kind. There were no introductions upon entering the room either from him or the student that was with him. I was satisfied with the doctor for the most part. I think it may be just personal preference but i do not in any way like the way the entire utmb system works. I am accustom to a different way.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

August 21st, 2013

Excellent Service

The staff is always helpful and courteous and my son loves Dr. Hay

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 22nd, 2013

Patient Parent

GREAT DOCTOR!!!!

Wait time
5 minutes
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5.0 Rating

November 29th, 2012

Excellent pediatrician

Dr. Hay is the best pediatrician we have ever seen. I recommend him to everyone. My children love him, he is thorough and addresses all questions. We have been with him for 6 years, and have never had a bad experience in his office with either him or his staff. If you are looking for a pediatrician in the Galveston area, he is the one. I have been pleased with his associates when he has been out of the office, also. This has only happened a few times in the 6 years we have seen him. I've never called and not been able to see someone that very day. Overall, I couldn't be more pleased with Dr. Hay, his staff, or his associates

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 29th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 25th, 2017

5.0 Rating

January 11th, 2017

5.0 Rating

January 11th, 2016

5.0 Rating

December 9th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 15th, 2015

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