Urologists
8 years of experience

Accepting new patients
Pennsylvania State University
500 University Dr
Hershey, PA 17033
800-243-1455
Locations and availability (2)

Patient Reviews ?

Overall Rating:
2.5
  • Currently 2.5 of 4 stars
Total Ratings

9

Total Reviews

6

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 2.4285714285714 of 4 stars
Courteous Staff:
  • Currently 3.1428571428571 of 4 stars
Accurate Diagnosis:
  • Currently 3.1428571428571 of 4 stars
Bedside Manner:
  • Currently 3 of 4 stars
Spends Time with Me:
  • Currently 2.7142857142857 of 4 stars
Follows Up After Visit:
  • Currently 2.8571428571429 of 4 stars
Average Wait: 38 minutes
  • Currently 2 of 4 stars
 |  OK  |  show details
Jun 2nd, 2013

My mother had bladder cancer surgery. She has had some issues since then. I guess this is to be expected although I feel like it was not discussed that well.

  • Currently 2 of 4 stars
 |  Not as expected  |  show details
Apr 28th, 2013

My husband's robotic prostatectomy lasted 2 hrs longer than I was told. He stayed in hospital for 3 days. This is not the norm based on what I have read. I think Dr. Kaag needs to be more realistic to us patients.

  • Currently 1 of 4 stars
 |  90 minutes late  |  show details
Mar 27th, 2013

Office visit with new visit. 90 minute wait. Saw a resident. Saw Dr. Kaag for 8 minutes. Definitely did not leave me with confidence. Very much seemed like a teaching hospital experience.

  • Currently 2 of 4 stars
 |  Not sure we were on the same page  |  show details
Aug 22nd, 2012

I waited a long time to see him.He recommended major bladder surgery.I asked many questions.He seemed annoyed.I don't think he realizes what a big deal this is for his patients.

  • Currently 2 of 4 stars
 |  Long wait in office. Never saw him prior to surgery  |  show details
May 3rd, 2012

I waited almost an hour to see Dr. Kaag the first visit. He ordered 4 different tests. At my preop, we were supposed to review them...but he never came and I saw his intern.Surgery went ok. I did not feel well informed.

  • Currently 4 of 4 stars
 |  show details
Sep 22nd, 2011

Willing to discuss any concerns.