Dr. Matthew Kay MD Patient Reviews

  • Orthopedic Surgery Kent, OH

Overall Rating

3.2
  • 19 patient ratings
  • 6 comments

Last 12 months:

4.3 (+ 1.1)

6 Patient Reviews

  • Highly Satisfied
    37%
  • Satisfied
    21%
  • Neutral
    0%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    37%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 27.1 minutes

Showing 1 - 6 reviews

5.0 of 5
September 26th, 2016
Mr
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Matt did a fantastic job with my right knee.
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1.0 of 5
August 9th, 2013
Nasty
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I would think a Dr. would not walk in a exam room and say what's you problem while looking at the xrays that were just taking then turn around and ask do I know you,and say you should not start in the middle of why you there.He is very rude told me he could not help go see someone else . Over 600.00 for the visit
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5.0 of 5
November 12th, 2012
Hip replacement
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kay did a hip replacemkent for me about 8 years ago. The pain relief was amazing, he was caring and very competent, and explained everything clearly. I would highly recommend him to anyone.
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1.0 of 5
November 9th, 2012
Needed to have another surgery after the first one.
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He operated on my knee the first time, no therapy was given to me, and my knee never stopped hurting. I fell because my knee gave out and went back to him, and he was very rude to me and my husband. I ended up having another surgery with another doctor who did the right thing with my knee. Dr. Kay compared me to an oil change.
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1.0 of 5
October 13th, 2010
Not for people who want a warm-fuzzy doctor!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I now understand why he is rated a minus one on the personality scale!
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1.0 of 5
December 3rd, 2009
Very Rude
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Mathaw Kay,Needs to learn Bedside manners.He Lacks Professionlism.His very fail spoken.I"m Having problems with my right hand. His diagnose was " USE THE OTHER HAND". He Also Said that I thouht he was full of @#$%.And TO go Get another Opinion.I do not recommend Dr Mathew Kay to anyone!!!!!
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