Dr. Matthew Benz MD Patient Reviews

  • Ophthalmology Houston, TX

Overall Rating

4.3
  • 11 patient ratings
  • 2 comments

Last 12 months:

2.5 (-1.8)

11 Patient Reviews

  • Excellent
    64%
  • Great
    9%
  • Good
    18%
  • Poor
    0%
  • Bad
    9%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 20 minutes

Showing 1 - 11 reviews

1.0 of 5
November 4th, 2016
Worst Bedside Manner Ever
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The staff is wonderful. but Dr. Benz has no bedside manner at all. I had an emergency retinal surgery on Christmas Eve. The retina was detaching from the macula. After an ER visit I was told to get to this group, ASAP. I went in, the doctors at the office examined me and said I needed immediate surgery. They called Dr. Benz who was doing surgery. I was told I needed to pay him immediately $3,500. I did not have insurance and asked if I could make a partial payment. I was told no, he needed full payment. If I couldn't pay, then I could go to Ben Taub Hospital but since it was not life threatening, they probably would not see me right away and I would lose the sight in my eye. I was able to have a family member put his fee on a credit card. At the hospital as I was awaiting to go in, twice the surgical nurse asked me to sign the forms that Dr. Benz had gone over. I told him I had not talked to Dr. Benz. I was finally asked to just sign them. I would never, ever go to him or recommend him. He is a great technical surgeon, but he is not the only great surgeon in the Houston Medical Center. This is the best medical center in the world.
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5.0 of 5
August 10th, 2009
Good
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Baylor College of Medicine Graduate with lots of knowledge and skill, could use a breath mint from time to time, but trust the answers I got from the doctor.
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4.0 of 5
December 13th, 2016
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5.0 of 5
July 15th, 2016
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5.0 of 5
November 16th, 2015
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5.0 of 5
February 28th, 2015
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3.7 of 5
September 30th, 2014
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5.0 of 5
September 7th, 2014
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3.7 of 5
August 27th, 2014
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5.0 of 5
September 20th, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 31st, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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