Dr. Matthew Steensma MD Patient Reviews

  • Orthopedic Surgery Grand Rapids, MI

Overall Rating

4.7
  • 13 patient ratings
  • 1 comment

Last 12 months:

3.7 (-1.0)

13 Patient Reviews

  • Excellent
    92%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 10 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
April 19th, 2017
Empty promises
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Matt made all types of promises before surgery. Said I would be in good shape and able to do most of what I did before. I asked him point blank that if this situation were to change and I lost my mobility, I would lose my job and insurance. I asked Matt if that happened, would he continue to see me and be my doctor? Matt shook my hand and said that no mattered what happened he would be here for me. Well, he messed up the surgery, hacked off way more hip bone than needed leaving me unable to ever walk again. Needless to say, my employer let me go. When I went in for one of my follow up visits, they said I no longer had insurance, I said yes I knew that but Matt said he would see me anyway. She checked with him and came back to tell me Matt said he couldn't see me without insurance. I said he gave me his word that he would continue seeing me. She said if I wanted to pay for the visit with cash, I could see him. Not only did this doctor turn a surgery from one surgery into three, he totally wrunid my life. He gave me his word he would continue seeing me, he gave me his word that I would be able to walk and do almost anything afterword. None of it was true. He is just out for the money.
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5.0 of 5
December 20th, 2016
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5.0 of 5
December 20th, 2016
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5.0 of 5
April 13th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 30th, 2016
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5.0 of 5
February 25th, 2016
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5.0 of 5
November 30th, 2015
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5.0 of 5
November 27th, 2015
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5.0 of 5
July 9th, 2015
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5.0 of 5
June 18th, 2015
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5.0 of 5
June 17th, 2015
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5.0 of 5
March 9th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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