Dr. Matthias Vonreusner MD Patient Reviews

Overall Review

4.0
  • 14 patient ratings
  • 1 review

Last 12 months:

4.3 (+ 0.3)

1 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    14%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    14%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
September 4th, 2013
Rude Staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Its hard to have a warm fuzzy feeling about a doctor's visit when the reception staff is arguably the most rude and inept I've come across. The tone of voice they use emphasizes how disgruntled they are. I offered my insurance information several times, and was told I didn't need it now and to bring it at the appointment. I received a call from the receptionist/secretary who said the doctor can't see me today (the day of my appointment) without my insurance information. This was most annoying because I have surgery scheduled in 5 days and needed the clearance. There are a lot of great doctors in the area, I wouldn't waste my time with this office.
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