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Dr. Maurice Roulhac Is this you?
  • 6
  • 1
  • 3
  • 0
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
12.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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13 Ratings with 4 Comments

5.0 Rating

June 7th, 2016

I would definitely recommend this doctor! And his staff is awesome! I'm a Christian and I felt the presence of God in his office!

Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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3.7 Rating

May 8th, 2013

Follow Up - Office Staff

My husband has been treated by Dr. Roulac (2012 & 2013) same procedure on each leg. The overall service has been fine. Although I the surgery isn't doing what "we thought" it would do - it has only been a little over a year (so maybe things will progressively get better) but like the other review - the Office staff is what causes me some concern. The staff has changed since we started with Dr. Roulac but the "office" mgr - whom I believe is Dr. Roulac's wife has not changed. That might be the problem. Not sure what her credentials are but I have had times where I called and left several messages and calls were not returned - this is a problem. With the way medical services are being scrutized now - CUSTOMER SERVICE is a Major issues - my suggestion (for all medical practices) to take that into consideration. It's not unheard of for people to "travel" for good health care so if you don't want to loose business you might want to return a all if you are too busy - hire some help - there are lot of people unemployed looking for work . . .that's not an excuse for poor customer service.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 8th, 2011

Favorite DR

Dr. Roulhac is a very nice well mannered Dr out of all the Dr.s I have seen he is my favorite, He always answers my questions and treats me with respect.I would reccomend him to any one needing a vascular Dr

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

March 14th, 2011

Office Staff

Although I have no issues and satisfied with Dr. Roulac, his office staff is less than desirable. Nobody at the office ever picks up the phone when I call and as a result I always have to talk to a machine to leave a message. What's worse, nobody ever calls me back and I'm forced in having to call and call and call repeatedly leaving messages practically begging someone to have the not only the courtesy but the professionalism of returning my calls. It's the most frustrating ordeal I've had had to experience and quite frankly considering finding another Dr. merely due to this complete failure of patient service from Dr. Roulac's office staff.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

December 26th, 2016

4.0 Rating

June 1st, 2016

1.0 Rating

February 4th, 2016

1.0 Rating

November 4th, 2015

5.0 Rating

September 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

1.0 Rating

August 3rd, 2015

5.0 Rating

January 12th, 2015

5.0 Rating

January 2nd, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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