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I waited 4 hours for my first appointment, and meanwhile, had to straighten out the misconceptions the secretary had about Medicare and my insurance , then still waited. For a clinic supposed to be about urology problems & OB, there is no bathroom available until you literally bang on the glass partition and door so you can use the bathroom by treatment rooms. After the 4 hours, led back to a treatment room, told to undress, given a paper gown, then I had to wait undressed for an hour and a 1/2 in the cold room. At 45 minutes, Dr. Jain stuck her head in the door and said "5 Minutes", but no appearance for another 45 minutes. I feel she has no respect for her patients, their feelings or even the information that is offered from other doctor examinations. Despite my warning that I have a lot of pain in my genitalia, she proceed to use a cold speculum anyway for "a look-see." During that visit, she diagnosed me with 3 problems, despite my only request was help with a bladder problem. In the next visit, she told me she wanted to treat my I.C. with a surgical procedure and remove my uterus and ovaries, because "you're old and don't need them anymore! They can just turn into cancer later. " (My brother, who is a surgeon in the NE was quite disgusted with that comment; he said surgery is never a procedure of convenience. As well as unnecessary hysterectomies were the basis of a Medicare investigation in the 1990's.). When I asked her why the long wait, she hid her face and said, "I have been in practice for 30 yrs. and it is the problem all doctor's offices have." When I stated it was very difficult for me to lose all this time, she blew me off, saying "well, let's get started then!" Her treatment room had the same dirty tissue from one visit to the next and the floors were dirty. Also, the tools on her exam table, as scissors , were rusted and dirty. Now I wonder if I will develop a vaginal infection on top of the bladder infection. She ordered a medication that had proven to be ineffective in the past and she blew me off again, saying it was what she always ordered. Her staff would make a politician proud with their avoidance of answers and lack of help. She is so disconnected with the concerns & other health issues that a patient has and is oblivious to them.
I did not like my first visit at all with this doctor. The assistant greeted me with 'our scale isn't working, how much do you weigh'? Uugh! No good! The doctor came right in shooting all kinds of questions at me to try and find many issues she can start a good list for diagnosis and treatments just to get money an claims going. The Ofc staff immediately told me it was going to be charges before I was even seen. I feel she is all about money so watch out because you may get false diagnosis just so her bank roll will increase and yours will definitely decrease!!
I can't stop telling every female I know about Dr. Jain & how amazing she is!! Before Dr. Jain, I'd been misdiagnosed for so long.Five minutes in the office with her & she knew exactly what my problem was. Everything every other doctor told me was " the norm" she shook her head no & proved them wrong. I'm 5 1/2 weeks post op & literally can not begin to tell you how alive I feel. Two days out of surgery & I was feeling like my old self b again. I kept waiting for the anesthesia to wear off thinking I'd have the pain back. NOT EVEN. Dr. Jain is truly a revolutionary surgeon. She has set the bar high for ALL other doctors in her field. From my first visit I felt her passion for her work. She's very much in tune to her profession, her patients & women's needs. So blessed to have her as my gynecologist.
The office staff is extremely incompetent and rude to the patients. They schedule 3 patient for the same time. At 9:00 in the morning, her staff is already asking people in the waiting room if they want to reschedule that the doctor is running 2 hours late. That is ridiculous. My appointment was at 9:00 am and I did not get in the back until 1:30pm. Then had to wait another hour and a half before the doctor came in the room. That is unacceptable!!!! The nurse refuses to listen to me on how to fill out medical forms correctly on first visit, causing me to make multiple visits back to the office trying to get forms corrected. Extremely rude, slamming hands down on desk and also refusing to open window between receptionist area and waiting room. Doctor refuses to write for Generic prescriptions which my cost is zero with my plan. . She will not write generic forcing me to spent hundreds of dollars a month on medications that I need. She also pulls you in the back for payment before the visit and over charges you. You pay and find out later from your insurance company that the charge should of been hundreds of dollars less. Making a credit at her office and they refuse to give a refund of your money. Office knew I was diabetic and should of been first schedule and they did not schedule me until after 2:00 pm for day of surgery. Dr Jain please get your office staff straighted out, they are the worst I have ever encountered.
Excellent treatment and knowledge of new procedures to help my problems. Always awesome bed side manner. Polite at all times.
Yes, at times, you do have to wait a long time. But this dr. is worth the wait. Been going to her for 20 years . Don't know what I'll do when she retires!
It was my first time seeing her and she was amazing! she got my problem taken care of spot on i am so glad i went to see her even with the wait i would rather go to a doctor that is busy then a office with no patients and she is worth the wait for sure the office staff is so nice and friendly even with them being so busy also will definetly go back and will recommend my family and friends
3 hour wait and Dr. thought that was just fine. Her time is important but no one else's is. Rude staff. Never gave my complete test results, even after requested and signed for. Lab said they had them a year ago. No good.
Dr Jain was my ob in 1991 and 1993 . I loved having her as my doctor .
3 hour wait which other patients in the waiting room said was typical!
Going back after about to her after about 6 years. Let you know if my rating is the same as it was 6 years ago.
Dr. Jain is very thorough. takes time, and listens to her patients. You feel like you are the only one she is seeing! Recent Robotic Laparoscopic Total Hysterectomy done with great ease, no surprises as long as you follow directions and keep active. Looking forward now to feeling much better with total body renewed. Only down size is expected wait period.
Dr Jains staff was awesome and very friendly so the reviews that I have read that the staff was not friendly is not valid.the staff works in a very busy n hectic office so kudos to them. the doctor was great yes you have to wait a long time but she is well worth it she was the only physician that took care of my problem thank you dr jains office
Dr. Jain was amazing! I am so happy to have finally found a doctor that has helped me. herself and her staff were so kind, I had a great experience at the office.
Dr. Jain is a great doctor she was able to fix my problem quickly. I am so grateful to have found her, now I don't have to suffer with pain anymore. She is great!!
I had such a great experience at the doctors office. Dr. Jain was such a delight and helped me tremendously. Her staff was friendly and had me laughing. After 16 years of pain Dr. Jain was able to diagnose me properly and help me. I would recommend her to all my friends.
Although I waited over an hour to see her, the staff was very nice and helpful. The girls are very easy to talk to and new how to help. Dr. Jain was amazing. She listened and asked questions and really got to know me personally, this I think helped in correctly diagnosing my problem. My experience was very good and will be seeing Dr. Jain annually.
I used Menna Jain for years, and trusted her despite having the long waits, and unfriendly staff. She is so money hungry that she is offering surgery for female parts, that you don't need, and then titling it under other names so insurance pays for it. I switched doctors and am glad I did. Not only did she never do the procedure, but she filed claims that she did, and I had to file fraud claims with the state of Florida. Avoid.. she is all about $$$ and will do anything to blacklist these comments
Dr. Jain was very nice and got right down to my problem and listened to everything I needed to say. I did have to wait a little while but it was well worth it. Her and the staff were great.
Surgery was done over a year ago, everything seems fine.However, be prepared to spend well over an hour to see Dr Jain, for about 5 minutes, so talk fast.
Very knowledgeable and professional, handled my situation with the up most importance!!!
She is a great doctor, there is a wait but she is worth your time
She did a full hysterectomy on me after an abnormal ultrasound, turns out it was malignant and she caught it just in time... I can not say enough about her!!! Her back office girl Ashley is just helpful and amazingly nice with how busy she is, You probably hear her name about 20 times before you leave, and her front office girl was exceptional and made you comfortable with scheduling the surgery...
Dr. Jain is an absolutely outstanding gynecologist and doctor. Her dianoses are always right on the money and the treatments she recommends commonly cure whatever the issue is.Her office staff is not very friendly, depending on what day you talk to them. And she commonly has a long wait to be seen, even with an appointment.However, she is well worth it, if you want to treated properly and not have to make repeated visits for the same ailment.
After years of pain, she figured out what was wrong and took care of the problem right away!! She's knowledgeable and great!!
She figured out what was wrong with me after seeing 6 doctors before her, finally I am pain free!!!!!
Long story short. Office staff is horrible. Doctor messed up a prescription and it took us a week and multiple phone calls and pharmacy requests to get the issue resolved. When they finally called the pharmacy to resolve the issue they commented to the pharmacist that I was rude. True, I was angry by this point, but unprofessional to comment. I called back after hearing of this and asked to speak to the doctor to complain of the incompetent and unprofessional office staff. I was notified the doctor was not in, that they were very competent, and that they had my number and the doctor would contact me. They then hung up on me. All in all very rude. I mean I was frustrated, but part of customer service is dealing with frustrated customers. Customer service is nonexistent here and we had other issues. Go somewhere else her reputation is undeserved.
I would give a long story of how I had to wait for HOURS in the waiting room, then another 45 MINS once I made it to the exam room only to be seen by the "Dr" for 15 MINS and be diagnosed with possibly having endo (only to later find out she was WRONG. I could talk about and RUDE her staff is and how they look at you like HOW DARE YOU COME TO THE WINDOW WHILE WE'RE BACK HERE HAVING OUR LAUGHS AND GIGGLES WHILE YOU SIT THERE AND WASTE YOUR TIME CAUSE WE TRIPLE BOOKED YOUR APPOINTMENT TIME. But instead of going into details I will say, STAY AWAY!!!! This is the worst Dr office I have ever been to in my life. And for anyone that says otherwise, they clearly have never had a GOOD DR VISIT.
She way overbooks her appointments so she is always behind. On more than one occasion I've had to wait longer than an hour for an appointment. An example would be a 10am appointment that I showed up for and was told they were two hours behind. They open at 9am so in 1 hour they were already two hours behind.
shes the best doctor i would recommend her to ever i know
This Doctor and office were unclean and unfriendly. There were no stir ups for legs and the office was disgusting. The cups to pee in were on top of the toilet uncovered so every time the toilet flushed, bacteria would splash on them. I waited over an hour and left without being seen.
I loved the doctor. The staff was terrible to me the first time I was there. I was badgered for payment and verbaly abused by office manager. Would not recommend to anyone unless the staff changed.
Dr Meena is an excelent Dr. But this is not the first time that I have to wait more than 3 hours to see her. Also is many problems with the staff at the time of giving you an appointment...they take too many patients that have to wait long hours. After many years and too many problems I better start looking for another Dr because my time have a value to me.
This was my first visit with Dr. Jain. I was very nervous. I didn't have a referral and the office manager was very kind and helpful. In addition to getting my paperwork set straight she also helped to calm me down. She put me at ease. I can't say enough how much office staff can make or break a practice and even though I had a lengthy wait it was well worth it to be seen by Dr. Jain and also to be treated with such compassion and helpfulness by her office manager.
It was my first time going to see Dr.Jain when I arrived there the office staff greated me with a very pleasant face. I then proceed to the back office and waited for the doctor to see me I was very relaxed I watched television. The doctor came in and was very very pleasant and sweet she answered all my questions and did a complete thorough check up, I felt very comfortable with her she was great. Went back for a follow up she fixed my problem when no one else would. Definetly recommend her highly you will be very pleased I was.
I was referred to this doctor by my primary dr. All 3 visits I had over a 2 hour wait in the waiting area and then another 45 min. in the drs. room. Forgot to send me for a test. I felt like I was a sheep waiting to be looked at by a farmer. Everyone was in dfferent rooms waiting to be seen & you could hear right through the rooms as to what was wrong w/the other patient. Very unprofessional. Will never go back to her. People waiting in the rooms said they always had such a long wait cause she triple books. I asked if their office could call me at work 15 min. before I could be seen & they said no. BAD BAD manners --too bad not enough women doctors to go to because that's why I went here but we were treated like animals waiting in stalls.
Have recently joined this doctor,no doubt doctor is great but if you can meet her. Staff is horrible, they dont care about your times. Have been there 3 - 4 times and finally had to leave without meeting the doctor. Always had to wait for 1.5 hour on the reception and about 1 hour in the waiting room. If you want a pass the time and dont have anything else do to best place to go. The staff make sure you ll spend half of your day in a visit. But if you are working or have something else to I wouldnt recommend.
The office staff is great and Dr. jain is a wonderful dr. and you will get the help you need. Even if you have to wait a little, the wait is worth it. She helped me a lot.
Dr. Jain is an excellent physician....if you can get to her. In the 6 - 7 years that I have been a patient, I have never been able to make an appointment, keep that appointment and then get back to my life without being completly frustrated by the absolute disfunction of the office staff (both front and back.) I am sad to say that, although an excellent physician, I can not continue a doctor/patient relationship or recommend Dr. Jain based on the way her office is managed.