Dr. Melanie Santos MD Patient Reviews

Overall Rating

3.5
  • 26 patient ratings
  • 7 reviews

Last 12 months:

4.2 (+ 0.7)

7 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    12%
  • Neutral
    0%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    27%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 9.1 minutes

Showing 1 - 7 reviews

1.0 of 5
September 10th, 2015
get a different Dr.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Santos is a great surgeon but she has absolutely no bedside manner. Her staff is misinformed and they must not speak to the dr. Or eachother or take notes because everyone is confused. I was told i have an infection by the dr then the staff calls the next day to say urine test was clear. I said so doni take my antibiotics still? The reply i got was...what antibiotics? Let.me ask the dr and call you back...ofcourse no call back. The dr. Acts.like i am annoying with my questions adter a very big surgery and its all just one big confusion at her office...DO NOT GO TO THIS DR!!!
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2.0 of 5
July 11th, 2015
Scam artist? I think so
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Show up and get taken for a ride. 6-8 week wait for appointments. Expensive tests, will it start treatment at the follow up after the test, so be prepared to wait another 6-8 weeks. Tries treatment she said would not work. She is smirky with her remarks, she tries to come across as caring, but she is there to make money. Not for compassion.
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4.0 of 5
June 26th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This is a knowledgeable and energetic professional, who has earned my utmost respect. A wonderful doctor.
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5.0 of 5
June 16th, 2015
if There Were Golden Words...They would be... Dr. Melanie Santos
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Melanie Santos is a caring and professional doctor. She is thorough in every aspect of her examinations and diagnosis. I have never met a doctor as amazing and awesome as she. Dr Santos is a roll model of what a doctor should be. I thank you Doctor Melanie Santos for the doctor that you are.
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1.0 of 5
April 30th, 2015
UNAPPROACHABLE doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
CORRECTED my title above: she is NOT welcoming at all. Very knowledgeable in her practice, however, has horrible bedside manners. As she explains her procedures of prognosis, she's very hurried and talks as if the patient should know what she's talking about in complicated medical terminology; very intimidating and unapproachable to ask questions.
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1.0 of 5
April 30th, 2015
Approachable Doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very knowledgeable in fer practice, however, has horrible bedside manners. As she explains her procedures of prognosis, she's very hurried and talks as if the patient should know what she's talking about in complicated medical terminology; very intimidating and unapproachable to ask questions.
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1.0 of 5
October 31st, 2011
Horrible Bedside Manner
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Lacking compassion and carried a coarse, unrefined attitude toward patient. When patient complained of her demeanor, she did not take responsibility and apologize for her lousy tact.
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