ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Melissa Eaton Is this you?

Filter Reviews

3 Ratings • 1 Comment

3.7
  • 2
  • 0
  • 0
  • 0
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Rate Now

Share Your Experience

Have you seen Dr. Melissa Eaton?

Showing 3 of 3 Ratings

The only PCP to ever refuse treatment

Posted on January 22nd, 2015

Dr. Eaton had been treating my child for an ongoing, unexplained illness for months. She was unable to determine a cause, reluctant to refer us out, and refused to provide care to a sick child. Sadly, this is the only PCP's office ever to refuse to see us when we called in with a sick feverish child. The office staff, besides Amanda at the front desk, is horrible. The phone staff who returns calls are rude, uncaring and simply dishonest. I'm both sad and angered by the care we received as we initially thought she was an OK PCP - I suppose that would have been the case had we only needed the typical well or in and out visit. But as soon as we needed a more advanced level of care, we felt like cattle being herded in and out. Though we were in the office weekly, we were always asked 'why are you here', as if we hadn't been there every week for the past 4 months. The intake staff looked at a computer reading off an end list of symptoms week after week -- only to find out when I obtained the medical records that they didn't even document these correctly when they asked! Really, its been such a frustrating experience. We're so disappointed with Dr. Eaton's lack of care, her CYA attitude at the end and, frankly, her inability to realize that she needed to refer our child to someone who could provide adequate care months sooner. Of course, we couldn't share any of these thoughts with her directly because our repeated calls asking to speak with her directly about the care of our daughter and our concerns about her condition went unanswered by her.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on November 18th, 2016

Five Stars

Posted on November 10th, 2014

Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

  • Nearby Doctors

    Dr. Melissa Eaton is similar to the following 3 Doctors near Alpharetta, GA.