Dr. Melissa Reigle MD Patient Reviews

  • Urology Cleveland, OH

Overall Rating

4.2
  • 37 patient ratings
  • 9 comments

Last 12 months:

4.8 (+ 0.6)

37 Patient Reviews

  • Excellent
    68%
  • Great
    8%
  • Good
    5%
  • Poor
    8%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Wait Time 19.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
June 28th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
It is sad because Dr. Reigle should be a good doctor, but my experience is so much like what you are reading here. Long waits, the window is kept shut. The office is always jammed and backed up. Yes, definitely you need an early AM appt.; like be the first one of the day! This is at the Mayfield Hts., Office by the way. She does send you for tests to "confirm" her diagnosis. I got stuck two years in a row paying them off; and I backed out of any surgery with her anyway. You can't bring up too much as she does not linger whatsoever with her appointments. You can hear her "clopping" down the hall both coming and going, so when she is ready to go, she will walk out and not even ask you have any more questions. If you have a simple urine check or something basic, you may be okay, but for anything complex, your full problem may not be probably addressed.
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2.0 of 5
September 26th, 2015
Poor Office Staff, Long Wait Time, Doctor Does Not Listen Well
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The office staff is really poor, they do like to keep that window shut and you are to wait until they open it for you. Always get an early AM appt. or you will be waiting a long time to be seen. Also, watch if you have a high deductible insurance plan, the doctor sends you for expensive urology tests to confirm what she strongly suspects you have and tells you, and then you are stuck paying for them. Don't do it unless you really think you need surgery with her. I got stuck paying off an expensive test she ordered and then nothing was done after that anyway. I think she hurries through the appointments and if she doesn't agree with you, you'll know it.
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5.0 of 5
July 2nd, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Fabulous
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5.0 of 5
February 28th, 2013
New Pt.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was quite impressed with Dr. Reigel. She made me feel comfortable. Took time to discuss my concerns and got down to the root of the problem vs. treating me with antibiotics over and over again. I highly recommend her! =) The office staff were very courteous and helpful! I felt like it was how doctoring used to be back in the day vs. long wait, short, rushed visit we so often get these days. I saw her in Chardon.
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2.3 of 5
March 26th, 2012
Nice Lady, but
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Horrible front line staff. If you have a problem they block you from talking to the doctor. Doctor is good but pressed for time. If you have something lingering she will not pursue a diagnosis
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5.0 of 5
September 14th, 2010
urologist
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 7th, 2010
she saved my life
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
a wonderful doctor caring, up to date and took plenty of time to answer my questions

1.0 of 5
December 11th, 2009
treats patients like garbage
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
December 9th, 2009
nightmare
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
horrible none responsive dr and staff ... ended up in hospital
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5.0 of 5
February 15th, 2017
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4.0 of 5
January 9th, 2017
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5.0 of 5
December 12th, 2016
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