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Merle C Cruz-Encarnacion MD Patient Reviews

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Overall Review

3.2
  • 5 patient ratings
  • 1 comment

Last 12 months:

1.0 (-2.2)

1 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 23.3 minutes
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
February 21st, 2009
Uncaring and absent
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Uncaring and lost touch with patients. She posed a danger with my mother's care by remaining as her physician especially when she knew she was basically absent and uncaring. She was on her way to the airport when I found out that she was leaving for a month trip without even doing the proper transfer of care to another physician in her absense. I had to prompt her to transfer my mother's records in the middle of my mother getting treatment.
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