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Dr. Merle Cruz-Encarnacion Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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5 Ratings with 1 Comment

1.0 Rating

February 21st, 2009

Uncaring and absent

Uncaring and lost touch with patients. She posed a danger with my mother's care by remaining as her physician especially when she knew she was basically absent and uncaring. She was on her way to the airport when I found out that she was leaving for a month trip without even doing the proper transfer of care to another physician in her absense. I had to prompt her to transfer my mother's records in the middle of my mother getting treatment.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

June 14th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 4th, 2015

5.0 Rating

August 10th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

January 12th, 2011

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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