Dr. Mervyn Whelan MD Patient Reviews

  • Emergency Medicine Rochester, NY

Overall Rating

  • 7 patient ratings

Last 12 months:

5.0 (+ 1.6)

2 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 22.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
July 15th, 2013
Emergency room patient
Wait time
56 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I arrived at highland hospital emergency on a Sunday morning in excruciating pain. Could hardly walk, could not sit down, tears running down my face. I wanted to go to highland because when my husband had a kidney stone a year and a half early they gave him great care. Unfortunately I was assigned to dr whelan. I would caution anyone in need of medical help to avoid him at all costs. I had an awful experience and was discharged in 6 hours later in the same condition I arrived in and told to see my primary doctor the next day. In my own profession I would be ashamed to treat a client the way I was treated or rather not treated. I have never been more disappointed in any health care experience. Without going into too many details I would just tell I would never be in an emergency rm unless I was very sick with no other option on a weekend. If it wasnt serious I wouldn't be there...it took over 2 hrs to get any medication for pain and the waiting room was empty!! I People deserve better then the kind of treatment I got..
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1.0 of 5
May 5th, 2013
Wait time
5 minutes
Spends Time with Patients
cocky AND rude
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