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Dr. Mervyn Whelan Is this you?

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8 Ratings • 2 Comments

3.6
  • 4
  • 0
  • 2
  • 0
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
22.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 8 of 8 Ratings

Emergency room patient

Posted on July 15th, 2013

I arrived at highland hospital emergency on a Sunday morning in excruciating pain. Could hardly walk, could not sit down, tears running down my face. I wanted to go to highland because when my husband had a kidney stone a year and a half early they gave him great care. Unfortunately I was assigned to dr whelan. I would caution anyone in need of medical help to avoid him at all costs. I had an awful experience and was discharged in 6 hours later in the same condition I arrived in and told to see my primary doctor the next day. In my own profession I would be ashamed to treat a client the way I was treated or rather not treated. I have never been more disappointed in any health care experience. Without going into too many details I would just tell I would never be in an emergency rm unless I was very sick with no other option on a weekend. If it wasnt serious I wouldn't be there...it took over 2 hrs to get any medication for pain and the waiting room was empty!! I People deserve better then the kind of treatment I got..

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on May 6th, 2013

cocky AND rude

Wait time
5 minutes
Bedside Manner
Spends Time with Me
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Five Stars

Posted on October 5th, 2017

Five Stars

Posted on May 22nd, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on July 16th, 2015

Five Stars

Posted on March 21st, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 25th, 2014

Four Stars

Posted on January 21st, 2010

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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