Patient Reviews ? Write a Review
This was an amazingly easy and comfortable experience. Dr. Caplan and his entire staff were extremely nice and took the time to make sure that every question or concern I had was answered and that I felt very comfortable before moving forward. I now regret putting LASIK off for the last few years.
One word: Phenomenal. I've worn glasses since I was 5 years old and once I was ready for a change I did extensive research on LASIK Centers in Houston. Berkeley stood out to me and I'm glad I chose them! Each staff member was comforting and kind. From the very beginning I was a nervous wreck and every individual at Berkeley put me at ease. I had a consultation with Alma Herrera and she answered each and every question I had before I could even ask them! I didn't think I would be a candidate since I had such high astigmatism but she instilled some faith in me and I'm glad she did. The Laser Vision reception area (Christina & Jamie) were both so welcoming! The day of the surgery I'll admit I was scared because I had googled videos of LASIK the week before. (I don't recommend doing that) Dr. Caplan explained the procedure to me and said I really wouldn't feel a thing, and he was right. I must say Dr. Caplan did an AMAZING job. I had horrible vision previously and I can now see without glasses!(It's very exciting) During the operation I did not feel a thing and I would definitely do it again if I had to. I've been recommending Berkeley to every family member and friend because that's just how much I believe in them!
Never have had eye surgery so was very concerned but Dr. Caplan, and Berkeley Center personnel made me feel welcome and comfortable with my decision to do cataract surgery. The Caplan Clinic experience was great, from the front desk receptionist to the nurses are efficient, competent and friendly. My surgeries were smooth and no pain. The follow-ups were throughout. I highly recommend the Center, the Clinic and Dr. Caplan for cataract surgery.
The staff at Berkeley are so kind and professional. They made my cataract surgery less stressful and my vision is so much better. Doctor Caplan is an awesome surgeon.
I am writing this review based on my recent experience with my cataract surgery. From the time I first knew that I would need the surgery, I continued to postpone the procedure because I was afraid. The time came when it became difficult to get around and function comfortably. So I decided to get it over with. I thought it was going to hurt and that I would see all the activities surrounding the surgery. But to my surprise, I saw nothing and felt nothing. All left was using the prescribed eye drops. I commend Dr. Caplin and his staff. Everyone was so very nice and pleasant while being professional. They made me feel comfortable. I highly recommend Berkeley Eye Center for all eye care needs.
My experience over the years with the medical staff has been outstanding in every way. Dr. Caplan is the best. In the Optical Department my go to person is Mark Langley. With his easy-going, knowledgeable manner, he makes the selection process stress free and rewarding once you return for your final fitting.
i been going to dr caplain for couple of years..to have a pressure check since my two eye surgery.......i will say ms michelle..did a good job getting me ready for dr caplain..i never had checkup like this before..she did everything,,she really did care about me...when i go back to see dr caplain i will always ask for michelle..i like the way she treated me..........and she took her time.....
Except for the initial wait period, the staff was extremely pleasant from the front desk until we made our exit. Debbie with Dr. Caplan along with Melissa an the other staff members that assisted during my visit with Dr. Caplan was very patient and thorough. The staff made it very comfortable to prepare for my procedure in a couple of weeks,
Dr. Caplan, Dr. Garza and Dr. Cook made my cataract surgery and follow-ups the easiest and most professional I could imagine. I have to recognize Aquaila Davidson for her patience, expertise and effortless ability to put me at ease. I highly recommend Berkeley for always treating me as a human being and never a number.
My experience is always a pleasant one. Dr. Gloyd is AWESOME! The office staff and the medical assistants are great! I would highly recommend this office, my doctor, and those medical assistants to any and everyone in need of a great obstetrician.
I was very pleased with my experience at Berkeley. My vision has been improving every day since the surgery. Everyone in the office was thorough and efficient. I am able to function just fine without the use of glasses or contacts anymore.
This was my first visit to Berkeley Eye Center in Houston, I recently relocated and needed to find an eye-care provider. For a first timer everything was really simple and the staff was very friendly and knowledgeable. My exam went smoothly and I look forward to return for regular check ups.
Everyone who I came into contact was professional, knowledgeable, and efficient. Exam was thorough and each step was explained so that I was aware what was going to happen and what the outcome was.
My first visit to Berkeley Eye Center was a wonderful experience. Everyone was very pleasant and helpful. Dr Thota was very thorough and answered all questions I had in a very professional manner.
I absolutely loved Berkley! Staff was so efficient, nice, friendly, and patient to answer all your questions throughout the process. I was so nervous and anxious going into surgery, so it was nice when they gave me Valium to calm my nerves (I heard other LASIK centers dont do this). The whole procedure was so fast and easy that I was out within a few minutes. I am so happy and pleased with my vision and the service that I got. Dr. Caplan was great! I would definitely recommend Berkley to anyone that is thinking about getting LASIK.
My experience has been excellent. My wife had her lens implants at Slade & Baker. We both agreed that the people and the service and especially the results have been much better at Berkeley.
I been going to Berkleley Eye Center since 2011, and I love it!!! I have bought my 3 pairs of glasses and contacts at Berkeley. What makes it even better, all the staff are very helpful and freindly.
I needed glasses and had Mark Langley assist us. We had a great experience and he was very helpful and knowledge. I wouldn't use anyone else but Mark. He was very professional. I would recommend Mark and Berkley to anyone needing glasses.
I've been coming to Berkeley Eye Center for years now and have had great experiences with every visit. My daughter also likes it here. I did try and purchase glasses online last year and they came out horrible so never again will I do that. Berkeley does a great job with manufacturing my glasses and they have a big selection to choose from.
Awesome!! I have never had an exam like this; thoroughly done with such kindness from the doctor, staff, & administration. The technician was fabulously patient with me; I suffer with anxiety. The office is plush!
My nurse and Dr. Momeni were fantastic. I came in to get an eye exam for a new pair of glasses and they were personable and extremely helpful. The woman who helped me order my new pair of glasses actually helped me adjust my existing pair too. Very positive experience! I will definitely be recommending this location!
It was a very pleasant visit. waiting time was very short. The staff and doctor are very friendly and helpful, I particularly like the Online appointment and new patient registration, which save me a lot of time as I don't have to fill the lengthy form on my first visit
No wait. Great doctors. Great care. Great experience!
There is simply no measurement of waiting time for this large practice. While Dr. Caplan is good, the time spent waiting is extreme. His staff are more interested in conversing with each other, walk ins, and phone calls than people who have appointments, have been waiting hours, have paid money for services, and expect some sort of respect in return. A great doctor, too many patients scheduled and poorly trained staff. A shame.