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Dr. Michael Ward Is this you?

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11 Ratings • 3 Comments

3.9
  • 7
  • 0
  • 1
  • 1
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
27 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

Five Stars

Posted on November 9th, 2014

I went to a prompt care location and was pleasantly surprise with Dr. Ward

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Two Stars

Posted on September 19th, 2012

Dr. Ward is a friendly, wonderful doctor, but wait time after booking an appointment is ridiculous. None of the staff informs or acknowledges that the doctor is running behind schedule. Dr. Ward did apologize for the wait at my last visit, but to me, "wait" means something like 20 minutes. An hour and forty-five minutes past my appointment time is terrible. I'm also little grossed out by the random urine samples left on the office's bathroom counter. I think if you ask a patient to give a urine sample, someone should collect it immediately after a patient leaves the bathroom. Also having a hard time getting my test results. According to the receptionist my results came in two days prior but the doctor hasn't had a chance to look at them yet...? Maybe Dr. Ward has too many patients to keep up with? Seems like he might be understaffed as well. It took almost 25 minutes for me just to get checked in because the receptionist was busy with other patients and taking phone calls.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 20th, 2010

Dr. Ward not only is caring, he spends time with me in the office visit, and follows up as appropriate. He knows what he's talking about and is friendly. I would definitely recommend him.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on December 12th, 2015

Five Stars

Posted on November 12th, 2015

Five Stars

Posted on December 30th, 2014

Four Stars

Posted on July 22nd, 2014

Five Stars

Posted on October 7th, 2011

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 2nd, 2011

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on September 13th, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on September 2nd, 2010

Easy Appointment
Friendly Staff
Spends Time with Me
Full Review Rating Breakdown
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