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Patient Reviews

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Average Wait: 15 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 15 minutes
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Very skilled but office fails at every level especially during emergencies. show details Very skilled but office fails at every level especially during emergencies.
Jan 25th, 2012

Gerhardt, MD, is a good surgeon and very skilled at what he does. However, he doesn't follow his patients in the hospital, including those who are sicker than the average patient population, which can be very risky.Gerhardt, MD, is not available to speak on the phone. He has a coordinator who is available only when he's not in the office. Forget about reaching someone in an emergency! It's not going to happen!If Gerhardt's office and surgical group could get their act together regarding support staff, being their for patients with complex needs, they would be doing extremely well, but until that happens, he barely passes with a D. It's one thing to be good in the OR fixing bones, joints, etc., but when you don't do a good job with follow up, you fail period, end of story!

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