Dr. Michael Gootee MD Patient Reviews

Overall Review

4.1
  • 7 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.9)

2 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    14%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    0%
  • Wait Time 26.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
May 6th, 2015
Rude Staff
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Staff gave me an appt time of 3:30pm with an arrival time of 3:15pm. I was told the appt. was at the Hillcrest office. Upon arrival at 3:10pm at the Hillcrest office I was informed Dr. Goatee only visit the location on Fridays. I called the office to verify the appt. and was told its at the Center for Health. The reception told me I needed to reschedule. Now mind u my appt isn't until 3:30pm. I explained that wouldn't work and it wasn't fair to us to reschedule due to their mishap. She said for us to come on in but we wouldn't have to wait behind everyone else. We made it to the appt at 3:28pm and was told we still had to wait behind everyone else. Both staff members were very rude and gave no apology for the wrong info given.
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5.0 of 5
June 25th, 2014
FABULOUS DOCTOR
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Super patient and extremely kind. He thoroughly examined me. Very pleased. I will definitely go see him again :)
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