Dr. Michael Hahn MD Patient Reviews

  • Surgery of the Hand Irving, TX

Overall Rating

3.7
  • 17 patient ratings
  • 5 comments

Last 12 months:

3.4 (-0.3)

5 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    24%
  • Neutral
    0%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    18%
  • Wait Time 20.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
December 28th, 2016
Nightmare Experience
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had wrist surgery with Dr. Hahn in February. My time with him and the surgery itself were just ok. I have a very prominent, crooked 3 inch scar on my wrist that I have to think could have been straight if not smaller. But the follow up care and the shady billing and testing practices have me still dealing with issues 10 months later. The first issue was the level of pain I experienced after surgery. I called to ask for help 11 days in a row and received no call back from the office. After three days, I went to see another doctor to deal with the pain. The second issue was with billing. Dr. Hahn ordered a very expensive, very unnecessary DNA test for which I received a $12k bill!! His billing office told me to ignore it. That they would send me the bill three times and then it would get dismissed. That sounded odd to me, but I did it. Then the bill went to collections. Yet another bill for a lab was never sent to my insurance because the doctor didn't provide any patient information. After tracking that down, I finally had it submitted and paid the balance, but I'm still dealing with the $12 DNA test in collections. This from someone with a 844 credit score! I am so very disappointed in the service from this office and this doctor. Unnecessary tests, inappropriate billing advice, insurance issues, and no follow up on patient care. Avoid him at all costs.
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2.0 of 5
September 14th, 2016
Very Cold, Acts Completely Uninterested
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Went to see him for an elbow problem and also have seen him for a hand problem. Both times he was cold. I tried to ask questions to no avail because he talked right over me the whole time so I gave up. I think he is on timer, in and out as fast as possible
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5.0 of 5
February 11th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hahn and his staff were top notch! He spent a great deal of time with us and explained why surgery was needed and what to expect during the procedure as well as during the recovery. After seeing two doctors prior to our visit with Dr. Hahn, we feel very confident we selected the right doctor. We would not hesitate to recommend Dr. Hahn to others.
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1.0 of 5
August 8th, 2013
I wish I had gone elsewhere
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Of course things don't always go as expected after surgeries, but now things are worse. I would understand had my concerns upon follow up been met with contempt and almost arrogance. I've never had a doctor talk to me with such arrogance.
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1.0 of 5
July 25th, 2013
NA
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
the whole experience of my visit with Dr. Hahn and his staff was completely unacceptable. The whole staff was rude, the dr was rude & his diagnosis was far from accurate. The whole place was a night mare. I wouldn't refer anyone to the facility in Southlake or to this dr. I will not ever return & I will file a complaint with the board of physicians in Austin, TX.
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