Dr. Michael Hanks MD Patient Reviews

  • Pediatrics Springfield, MO

Overall Rating

3.1
  • 8 patient ratings
  • 2 comments

Last 12 months:

3.0 (-0.1)

2 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    13%
  • Neutral
    13%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    38%
  • Wait Time 39 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
November 2nd, 2012
Disappointing
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This pediatrician office was disappointing on so many levels. The wait time was horrible, our insurance was questioned every time, we were given a major misdiagnosis. We switched pediatricians and it was a very wise move for our family.
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1.0 of 5
December 30th, 2011
Guardasil for Boys
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We feel this Doctor's office breached trust with us by recommending a Guardasil shot for our son during a routine physical and not disclosing the full cost of the vaccine which is around $1000 and also not disclosing that it probably would not be covered by our insurance company. We have repeatedly tried to contact his billing department and they do not answer their phone and do not return phone calls. We finally were able to speak to his front office supervisor and she was completely unwilling to compromise or help in any way.
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