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Dr. Michael Heavey Is this you?

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Type 2 Diabetes

Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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Ratings and Reviews

13 Ratings with 3 Comments

  • Excellent
    7
  • Great
    2
  • Good
    1
  • Poor
    0
  • Bad
    3
  • Excellent
    7
  • Great
    2
  • Good
    1
  • Poor
    0
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Wait Time
18.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Promptness
Easy Appointments

Showing 13 Ratings with 3 Comments

3.7 Rating

July 3rd, 2013

Doctor's lab orders

Dr. Heavye was wonderful. Took the time to listen and asked lots of questions! He spent a good mount of time with my appointment. My complaint is with the procedure with doctors orders. Twice I needed blood work nd orders were not at the lab. The second time blood work was needed i asked, at the doctors office, for lab order, the staff assured me that orders would be at the lab. Before my appointment I called (12:50 p.m.) to remind them that I was going for blood work in case orders were not sent. No one in any department was available. I believe they were at lunch, so I left a message. Actually I call 7 times, last call at 2:09 p.m. I did receive 2 call backs, but by then I was not at the lab, I left not going to sitting around waiting for them to call me. Which by the way was around 3:53 my appointment was at 2:00. The staff has always been very courteous and professional as has been Dr. Heavye. I do recommend him, just make sure you leave with lab orders in hand. I wasted, on 2 different occasions, gas and time. My recommendations: everyone in the office should be crossed trained to answer calls (reception) make appointments, send lab orders. Everyone should stagger their lunch so that patients can receive help when they call. Thank you Dr. Heavye,sorry, but I will not be returning, my time is just as valuable as the staff's lunch.

Wait time
5 minutes
Easy Appointment
Promptness
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 24th, 2012

Mrs.

I am so happy with Dr. Heavey. He is very kind and he "did not treat me like an old lady" I am finding that the older I get, the more I get "over looked" and "treated like an elderly person" Some people even "talk loud to me" I am only 64 - that is not old, Is It? I have been going to Dr. Heavey for about 2 years and I will continue to have him take care of me. I like him and also the office staff.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 31st, 2009

PATIENT OF DR. MICHAEL HEAVEY

I HAVE HAD DR. HEAVEY AS MY GI DOCTOR FOR AT LEAST 3 OR 4 YEARS AND I HAVE ALWAYS BEEN "VERY MUCH SATISFIED" WITH HIS PROFESIONALISM. I AM A PATIENT AT VA HINES HOSPITAL AND HAVE BEEN GOING TO HINES FOR ABOUT THE LAST PAST 15 OR MORE YEARS. HE IS A VERY UNDERSTANDING DOCTOR AND HAS ALWAYS BEEN THERE WHEN I NEEDED HIS HELP. "I THINK HE IS THE BEST THERE IS."

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

September 16th, 2017

1.0 Rating

October 6th, 2016

5.0 Rating

August 19th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 8th, 2016

Wait time
15 minutes
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 28th, 2015

4.0 Rating

September 2nd, 2015

5.0 Rating

August 27th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

November 3rd, 2014

1.0 Rating

February 12th, 2013

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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