Dr. Michael Franklin MD, DDS Patient Reviews

  • Otolaryngology Manchester, CT

Overall Rating

3.7
  • 12 patient ratings
  • 5 comments

Last 12 months:

4.2 (+ 0.5)

12 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 22.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
January 23rd, 2017
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very caring. Listens well. Patient.
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5.0 of 5
July 28th, 2016
Great all around doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Franklin is the way I my doctors to be. He's a very good listener, he doesn't rush, he keeps a relaxed environment throughout the office, and most of all, he is very personable...like how most doctors used to be. He doesn't treat you like a number!!
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5.0 of 5
December 30th, 2015
Highly recommended
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
been seeing Dr. Franklin over the last 40 years for different situations, very professional, gets right down to problem and solves it. have complete confidence in him.
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1.0 of 5
December 5th, 2014
Find somebody else, terrible service
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Stay away - my big advice, doesn't care about anything , but only MONEY, service very bad. NEVER come back.
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5.0 of 5
October 1st, 2009
Overall best experience of any office I have ever been.
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been suffering with allergies for quite some time now. I finally decided that enough was enough and I needed to see a doctor about it. A co-worker that had similar issues in the past recommended Dr. Franklin. I called to make an appointment and the receptionist was extremely friendly and helpful. I did not have to wait for an extreme period of time to schedule an appointment. When my appointment date came, I arrived at the office and was pleasantly greeted. I waited for about 10 min and then the nurse brought me to the evaluating room. She was extremely pleasant and personable. I was not kept waiting much longer before Dr. Franklin came in. He, similar to the others I had interacted with, was very pleasant and down to earth. He explained everything he was going to do and asked all the pertinent questions. In total I dealt with 5 people in the office including Dr. Franklin and every single one of them mad the visit a pleasure.
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5.0 of 5
February 21st, 2017
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1.0 of 5
January 23rd, 2017
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5.0 of 5
August 22nd, 2016
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1.0 of 5
May 8th, 2015
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
January 1st, 2015
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1.0 of 5
September 28th, 2014

5.0 of 5
September 23rd, 2014
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