Dr. Michael Gardner MD Patient Reviews

  • Internal Medicine Albany, NY

Overall Rating

4.2
  • 23 patient ratings
  • 7 comments

Last 12 months:

3.0 (-1.2)

7 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    17%
  • Neutral
    4%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Wait Time 12 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
February 28th, 2017
Highly recommend
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Been a patient for 25 years. Always took my medical issues seriously. Worked with me to come to diagnosis that finally explained my mysterious symptoms and never dismissed my medical complaints. Seen other medical staff (doctors, PAs, NP), all very competent. The office has always been helpful and friendly.
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1.0 of 5
October 3rd, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I SPENT 20 MINUTES ON HOLD WAITING FOR A PRESCRIPTION REFILL AND NO ONE PICKED UP THE PHONE. SINCE I WAS GOING OUT OF TOWN I DROVE FROM CLIFTON PARK TO ALBANY TO SPEAK TO SOMEONE SO I COULD BE SURE THE PRESCRIPTION WAS CALLED IN. AFTER SPEAKING WITH SOMEONE I WAS TOLD THE PRESCRIPTION WOULD BE CALLED IN WITHAN APOLOGY GIVEN. TODAY I WENT TO THE PHARMACY TO PICK UP MY PRESCRIPTION ONLY TO FIND THAT IT WAS NEVER CALLED IN. THIS IS OUTRAGEOUS AND THE WORST CUSTOMER SERVICE I HAVE EVER SEEN. PLAYING WITH SOMEONES MEDS IS UNACCEPTABLE. COMPASIONATELY THE PHARMACY GAVE ME A 7 DAY SUPPLY OF MY DRUG SO I COULD GO OUT OF TOWN. THAT IS TRUE AND EXCELLENT CUSTOMER SERVICE. YOUR SAD OFFICE COULD TAKE A LESSON FROM THE PHARMACY... SHAME ON YOU!!!
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5.0 of 5
December 15th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Doctor. He really cares about his patients. It is a pleasure going to his office.
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5.0 of 5
January 27th, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Gardner is not just a quick processor who can easily listen and then pinpoint what needs to be addressed (as well as an appropriate action plan), he is caring, empathetic, and solution focused. He is one of the best doctors I have ever been to (and there are a lot of them).
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5.0 of 5
September 30th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gardner is a very caring, knowledgeable physician. He takes the time to talk with you and never makes one feel rushed, All in all, outstanding.
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5.0 of 5
July 20th, 2011
first visit
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Today was my first visit and I found you, Dr. Cardner, and your staff, to be professional, friendly, and caring. I feel good with the choice I made to have you as I primary care physician. I will recommend you to friends and family.
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5.0 of 5
December 19th, 2010
Worth Waiting For
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A highly experienced professional
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