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Ratings and Reviews

12 Ratings with 2 Comments

  • Excellent
    7
  • Great
    0
  • Good
    1
  • Poor
    1
  • Bad
    3
  • Excellent
    7
  • Great
    0
  • Good
    1
  • Poor
    1
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
39.3 min

Showing 12 Ratings with 2 Comments

1.0 Rating

May 18th, 2015

Horrific care and unprofessional clinic

Dr. Kaempf has made the experience of kidney stones even more horrific than imaginable. His bedside manner included inappropriate personal stories and irrelevant information that did not answer any of the posed questions. It was very apparent that upon each visit while I was in inpatient pre and post both surgeries that he had not read my chart and new very little about my unique medical situation. Each prescription he wrote for me was different than what he had verbalized to both me, my partner and the nursing staff. This resulted in hours and hours on the phone with his office and the pharmacy as well as unnecessary amounts of pain, waiting for him to fix the error. This happened five times in the three weeks I was under his care. I cannot emphasize enough how terribly and unprofessionally Dr. Kaempf and his office have provided "care". The receptionist at one point asked for private health care information regarding my procedure and prescription and then began to provide "advice" suggesting that I don't take my medication as prescribed but instead "string it out" because after calling the office THIRTEEN times they were still unable to find anyone to authorize filling my prescription that was going to run out before office hours the next day. If I could give zero stars for this Dr. and this clinic, I would.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 1st, 2013

He is HORRIBLE!

I saw him a week ago today and am still realing from his lack of compassion. He is the worst Dr. I have ever seen and I just want to forget the experience and his face. He has NO compassion, and scared me almost to death. I will never-ever go back to him. He is the kind of Dr. that doesn't put an ounce of thought into what he says before he says it to his patients. My appointment with him is one of the worst experiences of my life. I went for a possible diagnosis of IC.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 25th, 2017

Easy Appointment
Promptness
Friendly Staff
Spends Time with Me

5.0 Rating

November 2nd, 2016

2.0 Rating

July 27th, 2016

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

April 15th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 6th, 2016

Promptness
Accurate Diagnosis
Bedside Manner
Spends Time with Me

3.0 Rating

March 3rd, 2016

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 30th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 13th, 2014

5.0 Rating

October 8th, 2014

1.0 Rating

May 8th, 2014

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