Dr. Michael Lao MD Patient Reviews

  • Obstetrics and Gynecology Charleston, WV

Overall Rating

4.4
  • 12 patient ratings
  • 3 comments

12 Patient Reviews

  • Excellent
    75%
  • Great
    0%
  • Good
    17%
  • Poor
    0%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 13.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.7 of 5
December 10th, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I had a very good experience with dr Lao . My delivery was little complicated however things went on smoothly and I have a healthy baby girl. Dr Lao always had the patience to listen all my doubts and anxieties.
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5.0 of 5
August 11th, 2010
WONDERFUL Doctor!
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Lao listened carefully to questions and concerns and answered every question I had during my first pregnancy, even though I had a 1000 questions. He is such a wonderful doctor. I recommend him to everyone! His staff if wonderful as well. The office is very nice, new, and clean! No complaints whatsoever about Dr. Lao, his staff, or the office.
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1.0 of 5
April 28th, 2010
Medical Nightmare
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Do NOT go here. Although Dr. Lao will listen to your questions and problems, he won't always give you a straight answer. In fact, sometimes he just changes the subject! Dr. Lao's office staff are rude and unprepared. They argued with me over what tests I had done and sent personal information to the wrong address.I was Dr. Lao's patient for less than 5 months and have since switched doctors. I only visited him 3 times and made a list of ten issues that are either unacceptable on a human level or on a professional/legal level.Please, for the love of your own sanity or the sanity of your loved ones, go elsewhere. I never want anyone to have to go through what I've been through in the past 5 months.
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5.0 of 5
March 16th, 2015
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5.0 of 5
October 19th, 2014
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3.7 of 5
October 16th, 2014
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5.0 of 5
October 9th, 2014
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5.0 of 5
July 8th, 2014
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5.0 of 5
June 8th, 2014
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5.0 of 5
February 8th, 2013
Wait time
15 minutes
Fair and Accurate Diagnosis
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5.0 of 5
February 9th, 2012
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
September 8th, 2010
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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